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Direct MessagesDate/Time: Mon, 29 Apr 2024 04:59:11 +0000
Cash Index
View Count: 1531
| [2018-08-14 16:11:21] |
| User619802 - Posts: 7 |
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Hello, I currently have a Sierra chart account with package 5 and CQG data. I am looking to get real time cash index data as well, especially CBOE Indexes, how can I do that? Thank you very much. |
| [2018-08-14 18:02:43] |
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Refer to this section here about this: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData (Accessing Cash Index Market Data) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-14 18:02:58
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| [2018-08-14 18:05:56] |
| User619802 - Posts: 7 |
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Can I have the Sierra Chart Real-time and Historical Exchange Data Feed for Cash index while I am running Sierra Chart with my CQG data feed?
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| [2018-08-14 19:25:31] |
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Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-14 19:38:13] |
| User619802 - Posts: 7 |
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Do I need to get another connection to add the cash index I want? I did add credit and tried to do it but it says that I need to have a connection, but I already pay with AMP to have Sierra chart with package 5. Thank you for your help. |
| [2018-08-14 21:31:29] |
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No not at all, another connection is not needed. You can use your Sierra Chart AMP account . We see you put the credit on the wrong account. It needs to be on your Sierra Chart AMP account. Contact us here to move the credit. Make sure you let us know both account names: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-14 21:50:41] |
| User619802 - Posts: 7 |
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I don't know both account names, I got it all mixed up. It would be much easier if I could have someone to help me do that maybe by phone or whatever is best. I can pay for assistance, just need to have the credit moved to AMP account, and CBOE indexes real time intraday data enabled. Thank you for your help.
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| [2018-08-15 05:18:30] |
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We will get this sorted for you later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-15 08:18:55] |
| User619802 - Posts: 7 |
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Thanks a lot for helping me out. Could you please tell me when it is done? Also, does historical chart updates in real time with daily candle or I need for that intraday?
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| [2018-08-15 15:21:55] |
| User587075 - Posts: 10 |
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Nothing new on my end, if you did sort it out yesterday, could you please tell me again my id/password so that I make sur eI am connecting with the right logins. I did receive a bunch from Sierra chart when I subscribed. Thank you
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| [2018-08-15 17:53:49] |
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Please complete the Market Data Agreement here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements Make sure you are logged into the Website with your AMP provided Sierra Chart account. Sierra Chart Support |
| [2018-08-15 18:07:03] |
| User587075 - Posts: 10 |
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Is my AMP account id: AC95357?
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| [2018-08-15 18:08:38] |
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Yes.
Sierra Chart Support |
| [2018-08-15 18:13:14] |
| User587075 - Posts: 10 |
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Ok I have done the market data agreement.
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| [2018-08-15 18:19:57] |
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The CBOE Indices has been activated for your account. https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Indices#INDEX-CBOE Continue with step #17 here: Sierra Chart Exchange Data Feed: Setup Instructions Sierra Chart Support |
| [2018-08-15 18:31:15] |
| User587075 - Posts: 10 |
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All works great. Thank you for all your help, appreciate it!
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| [2018-08-17 16:21:21] |
| User587075 - Posts: 10 |
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I see that I am paying only for cash indexes: 20USD for 20 real time symbols, and 5USD for CBOE Indices, is that correct? I though I only had to pay 5USD to have real time CBOE cash indices data. Thank you. |
| [2018-08-17 17:18:30] |
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You do have to pay for the real-time data feed connection cost as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-17 17:18:40
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