Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 10 May 2024 13:23:23 +0000
Rithmic Trader not picking up trades
View Count: 1411
| [2018-08-13 16:35:29] |
| User489862 - Posts: 14 |
|
Hi, Following our conversation last week, I am using my free trial with a datafeed from Rithmic Trader however whenever I place a trade, it is not being picked up by Rithmic Trader. I have spoken to the other end and they have advised me that the problem must be from the Sierra Chart end. Can you please help me understand why my trades are not being tracked by the Rithmic Trader software even though I am using their datafeed and they will usually be able to track the trades. Thanks |
| [2018-08-13 17:17:28] |
| |
|
You need to disable Trade Simulation Mode: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-13 18:02:10] |
| User489862 - Posts: 14 |
|
Hi, I have done this. Now when I place a trade, I get the following log message: Trade Activity Log: File read result: 4219 records inserted. 172 fill records inserted. 0 records filtered. | 2018-08-13 13:56:06 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-07-29 00:00:00. Non-sim records date-time limit is 2018-05-12 00:00:00. Non-sim fill record date-time limit is 2017-08-13 00:00:00. | 2018-08-13 13:56:06 Rithmic Trading | Requesting trade accounts from server. | 2018-08-13 13:56:20 Rithmic Trading | Received 2 accounts from service. | 2018-08-13 13:56:20 Rithmic Trading | Requesting historical order fills for all trade accounts. Number of days: 1 | 2018-08-13 13:56:20 Rithmic Trading | Received 4 order fills. Inserting the ones that do not exist. | 2018-08-13 13:56:20 Rithmic Trading | Requesting Trade Positions data. | 2018-08-13 13:56:25 Rithmic Trading | Received first Trade Positions report from DTC server. | Symbol: (unset) | TradeAccount: Sim1 | 2018-08-13 13:56:25 Rithmic Trading | Received last Trade Positions report from DTC server. Clearing nonexisting Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-13 13:56:25 Rithmic Trading order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 1333. Service Order ID: (none). Symbol: ESU8-CME | 2018-08-13 14:00:15 * Could you kindly help me understand this? Thanks |
| [2018-08-13 20:21:59] |
| |
|
You are trading from a sub instance. You just need to select the non-simulated trade account you want to use. Refer to: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-13 20:26:09
|
To post a message in this thread, you need to log in with your Sierra Chart account: