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Date/Time: Fri, 10 May 2024 08:13:02 +0000



CFD indices are not updating data

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[2018-08-13 16:06:30]
User824948 - Posts: 2
My US30, SPX500 and JPN225 are not updating data.US30 and JPN225 only loads up to 6th July 2018. SPX500 only loads to 1st Feb 2018.
[2018-08-13 17:55:43]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to perform a Full Reset of the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

Make sure you follow the step to reconnect to the data feed

If all of the above does not help, let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-13 17:57:26

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