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Date/Time: Fri, 03 May 2024 11:33:08 +0000



I have paid both AMP futures and now Oneup trader for comnine and you have cut my access?

View Count: 726

[2018-08-12 23:42:59]
User312948 - Posts: 18
Reading Internal Order ID file. | 2018-08-12 19:34:20
Reading Trade Orders file. | 2018-08-12 19:34:21
Reading Trade Positions and Account Balance file. | 2018-08-12 19:34:21
Listening on UDP port 22904. | 2018-08-12 19:34:21
Software version: 1785 64-bit | 2018-08-12 19:34:21
Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2018-08-12 19:34:21
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2018-08-12 19:34:21 *
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-08-12 19:34:21
Current selected Data/Trading service: Rithmic Trading | 2018-08-12 19:34:21
Chart Update Interval: 500 | 2018-08-12 19:34:21
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-08-12 19:34:21
2018-08-12 19:34:20 Local computer time | 2018-08-12 19:34:21
2018-08-12 23:34:20 Local computer time in UTC | 2018-08-12 19:34:21
2018-08-12 19:34:20 Local computer time in SC Time Zone | 2018-08-12 19:34:21
2018-08-12 23:34:17 Server time in UTC | 2018-08-12 19:34:21
Local computer UTC time and Server UTC time difference: 2 seconds. | 2018-08-12 19:34:21
Program path: C:\SierraChart\ | 2018-08-12 19:34:21
Data Files path: C:\SierraChart\Data\ | 2018-08-12 19:34:21
OS Version Number: 6.3 | 2018-08-12 19:34:21
Locale Setting: C | 2018-08-12 19:34:21

Checking for new symbol settings for service code rithmic.trading | 2018-08-12 19:34:21
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-08-12 19:34:21
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-08-12 19:34:21
Symbol settings are up-to-date for rithmic.trading | 2018-08-12 19:34:21
Received 5 login tokens. | 2018-08-12 19:34:21
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-08-12 19:34:23
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-08-12 19:34:23
HTTPS connection to login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-08-12 19:34:24
HTTPS connection to login.sierrachart.com:443 (1) | Received socket Close event. | 2018-08-12 19:34:24
HTTPS connection to login.sierrachart.com:443 (1) | Initiating close of socket by core. | 2018-08-12 19:34:24
HTTPS connection to login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-08-12 19:34:24
HTTPS connection to login.sierrachart.com:443 (1) | Closed. | 2018-08-12 19:34:24
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-08-12 19:34:26 *
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-08-12 19:34:26
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-08-12 19:34:28
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-08-12 19:34:28
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-08-12 19:34:28
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-08-12 19:34:28
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-08-12 19:34:28
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-08-12 19:35:13 *
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-08-12 19:41:54 *
[2018-08-13 00:41:00]
Sierra Chart Engineering - Posts: 104368
But you have not paid for Sierra Chart which you are using with One Up Trader. Your Sierra Chart account related to your AMP account cannot be used with One Up Trader.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-13 00:41:13

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