Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 10 May 2024 18:50:17 +0000
Trade Window & DOM
View Count: 672
| [2018-08-10 18:07:33] |
| User22591 - Posts: 133 |
|
Earlier this week I send a request asking for some telephone support which is support that has to be paid for. This is not support that I am entitle to it is support that I have to pay for. If you change your position on support you may need to state what you will or will not offer support on. I don't think you offer much in support what I have experience is that you outside of the paid support that i have taken from you is referral. You may have a good platform but with support it has very little value and value is what you are selling. I do need one-on-one paid support. Can I have it? Winston Date Time Of Last Edit: 2018-08-10 19:17:33
|
| [2018-08-13 17:39:12] |
| |
|
If you need help for about 15 or 20 minutes with some basic operational issue we can help you. If you need help taking about an hour and help with Interactive Brokers options symbols, we just cannot allocate this kind of time for this anymore. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-13 17:40:40
|
To post a message in this thread, you need to log in with your Sierra Chart account: