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Date/Time: Sun, 28 Apr 2024 21:10:50 +0000



[User Discussion] - LMAX Demo - Trades initiated far from price

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[2018-08-08 07:00:16]
JanS - Posts: 46
Hi, please have a look at my screenshot. With LMAX Demo, my limit orders get filled at a point far from the current price whether it's the take-profit on a position or the entry order. Is this a problem of LMAX because it's their demo account or of Sierra Chart?

The entry and my manually initiated flattening of the position are marked with a green and a red arrow respectively. The green arrow is far away from the price. The trade should not have executed at the green arrow.

My screenshot:
http://www.sierrachart.com/image.php?Image=1533711297567.png

Trade Activiy Log --> Trades tab:
Symbol  Trade Type  Entry DateTime  Exit DateTime  Avg Entry Price  Avg Exit Price  Entry Quantity  Exit Quantity  Max Open Quantity  Profit/Loss (C)  Running P/L (C)  Runup (C)  Drawdown (C)  Max Open Profit (C)  Max Open Loss (C)  Entry Efficiency  Exit Efficiency  Total Efficiency  Commission (C)  High Price While Open (C)  Low Price While Open (C)  Note
AUDUSD  Long  2018-08-08 08:40:14.084  2018-08-08 08:41:38.207  0.74175  0.74234  100  100  100  59.00  7.00  59.50  0.00  59.50  0.00  100.00%  99.16%  99.16%  0.00  0.74175  0.74175  Parent order
[2018-08-08 07:25:17]
Sierra Chart Engineering - Posts: 104368
Do you notice a problem now? We cannot reproduce any problem like this at all:
http://www.sierrachart.com/image.php?Image=1533713041748.png

And ultimately these orders are filled by LMAX. Not by Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-08 07:25:36
[2018-08-17 12:17:52]
JanS - Posts: 46
To follow up: I know have an LMAX live account, and I can confirm that I no longer have this problem. Trades get executed as planned.

The LMAX demo account, however, proved rather useless as stop and limit orders were executed at a price that did not correspond with the actual price of the instrument at that time.
[2018-08-17 17:12:50]
Sierra Chart Engineering - Posts: 104368
Okay for the record, these orders are filled by LMAX. But we have not heard about a problem like this before and could not reproduce.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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