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Date/Time: Fri, 29 Mar 2024 09:49:22 +0000



NQ and RTY

View Count: 1037

[2018-07-19 20:10:25]
Robert Wojczak - Posts: 143
When I try to bring up a chart with NQ or RTY the chart doesn't up date. ES is updating properly. It's strange anybody have any ideas. The setting i'm using are exactly the same. Thanks
[2018-07-19 20:14:04]
Sierra Chart Engineering - Posts: 104368
Tell us the exact symbol you are using and provide the Message Log following these instructions:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-07-20 04:12:27]
Robert Wojczak - Posts: 143
There is no message. The charts are delayed by 1 day. It only happens when I put up ES RTY and NQ everything else works fine
[2018-07-20 14:39:31]
Sierra Chart Engineering - Posts: 104368
This is the problem:
Symbol Error - RTYU8 is unknown, unavailable, or improperly formatted. FIX reject reason: Your subscription limit of 5 has been reached | 2018-07-19 11:58:40

Refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.11 - Data/Trade Service Specific Issues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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