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Exact Same Charts but Different Data??

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[2013-10-17 17:58:44] #1 [Go To First Post]
absorrel4 - Posts: 92
Please see the attached jpeg....it shows two exact same charts side by side....November Crude Oil. I have both charts set to 89 ticks. For some reason, the tracking of the total ticks in each bar is different between the two charts (see the "counter" on each chart). The charts are running live side by side...they should be exactly the same...but they are not. I saw the same thing on the Hang Seng October futures charts a couple days ago. How can I resolve this issue? I am running SC version 1032. Never seen this before within SC.


Same-but-Different.jpg / V - Attached On 2013-10-17 17:55:58 UTC - Size: 154.33 KB - 433 views

[2013-10-17 18:44:26] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Go into the Chart >> Chart Settings for each chart and make sure the Session Times settings are the same for each chart. There must be a difference. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-17 18:44:43

[2013-10-17 19:02:39] #3 [Go To First Post]
absorrel4 - Posts: 92
They are the same....see attached...


Chart 5 Settings.jpg / V - Attached On 2013-10-17 19:01:58 UTC - Size: 188.1 KB - 452 views Chart 4 Settings.jpg / V - Attached On 2013-10-17 19:02:06 UTC - Size: 190.55 KB - 424 views

[2013-10-17 19:43:46] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Select Edit >>Reload All Charts. See if they become the same after that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-10-17 20:20:40] #5 [Go To First Post]
absorrel4 - Posts: 92
Did the "Reload All Charts". Did not solve the issue.

[2013-10-17 20:48:37] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There must be some other difference. See if there are any settings on Chart >> Chart Settings >> Advanced Settings which are different. Although we cannot think of any which would affect the bars when using Number of Trades per Bar. The only other thing we can recommend is to duplicate one of the charts and the duplicate copy should be identical. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-17 20:48:56

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