Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 00:56:33 +0000



"Trade Stats for Charts" in my Trade Activity Log is showing an open position

View Count: 544

[2018-07-19 14:30:40]
User411633 - Posts: 4
Hi,
My "Trade Stats for Charts" in my Trade Activity Log is showing an open position. However I am flat, as confirmed with my broker. I see my Open P/L moving.

How can I fix this?

So far I've downloaded the current and pre release and restarted the program but that didn't work.

Thanks!
[2018-07-19 14:35:59]
User411633 - Posts: 4
I also just Cleared the in the Trade Activity and am still showing an open position.
[2018-07-19 15:15:23]
Sierra Chart Engineering - Posts: 104368
You must not have cleared the data for the particular Symbol and Trade Account. Refer to the instructions here:
Trade Activity Log: Clearing Trade Activity Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-19 15:15:31

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account