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Date/Time: Fri, 26 Apr 2024 22:05:00 +0000



Can’t connect to data feed

View Count: 647

[2018-07-14 08:45:14]
User523468 - Posts: 27
Hello SC.
I can’t connect to my cqg demo account. I will be sending you a Message Log, please review it.

Thank you.
[2018-07-15 10:10:10]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:
CQG WebAPI | Sending market data logon message. | 2018-07-14 10:47:54
Service connection timed out. Will disconnect and retry. | 2018-07-14 10:48:49 *
Our best analysis as this indicates a problem with the CQG server. Or their network.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-07-15 10:10:13]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:
CQG WebAPI | Sending market data logon message. | 2018-07-14 10:47:54
Service connection timed out. Will disconnect and retry. | 2018-07-14 10:48:49 *
Our best analysis is this indicates a problem with the CQG server. Or their network.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-15 10:10:23

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