Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 16 Apr 2024 18:06:52 +0000
drops data with
View Count: 534
| [2018-07-09 16:19:27] |
| ____ - Posts: 8 |
|
Hi, I have the bid & ask depth bars study in a chart of bid/ask lines (3 seconds). If you look at the chartregion 2 and 3 it drops data. Any ideas? http://www.sierrachart.com/image.php?Image=1531137065667.png |
| [2018-07-09 16:47:03] |
| |
|
We will have to do some testing. We have to see when there are no market depth updates at a particular column, how that affects the Bid and Ask Depth Bars study. At what time and time zone are you noticing this? Just give us one particular time. And are the chart bars set to 3 seconds per bar? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-09 16:47:20
|
| [2018-07-09 16:53:27] |
| ____ - Posts: 8 |
|
Thanks. Noticing this random throughout the day, at least 5-10 times/15minutes. My timezone is Brussels ( +2 CEST) Yes the bars are set to 3 seconds per bar. |
| [2018-07-09 21:54:02] |
| |
|
Okay, we are looking into a solution for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: