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text display for study bug (cannot adjust Horizontal/Vertical Position)

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[2018-07-08 23:49:20] #1 [Go To First Post]
whats1thingnow - Posts: 407
Hi, Been having this problem for a while now (I think it started when i installed the 64 bit version)... Basically, all my "text display for study" (same for "Countdown Timer" and "Clock - RealTime") cannot adjust positions anymore. For all my studies that was before the update, they are now permanently in those set positions even if I change the positions settings. On the other hand, if I add either "text display for study", "Countdown Timer" and "Clock - RealTime", they are stuck in the default positions: Horizontal Position From Left: 20 Vertical Position From Bottom: 90 Again even if i change and save the values above, they will not move. Please help. Thanks!

[2018-07-09 07:33:18] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Text Display for Study study is not a user drawn type drawing and its position cannot be interactively moved but you can certainly change its position through these particular study inputs: Horizontal Position From Left Vertical Position From Bottom We do not observe any problem with this. Provide one of the charts you observe this with and we will have a look. Here are instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-09 07:34:14

[2018-07-09 13:55:42] #3 [Go To First Post]
whats1thingnow - Posts: 407
Thank you for looking at this. Yes, I'm trying to change their positions via: Horizontal Position From Left Vertical Position From Bottom Please see attached chartbook with single chart for highlighted problem. Thank you!


position_not_working.Cht - Attached On 2018-07-09 13:55:18 UTC - Size: 41.64 KB - 294 views

[2018-07-09 23:14:32] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This Chartbook does not contain the Text Display for Study. You are asking about a different study. You must read the Input descriptions for the particular study you have a question about The answer is given in the documentation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-07-10 02:20:00] #5 [Go To First Post]
whats1thingnow - Posts: 407
from post #1: Basically, all my "text display for study" (same for "Countdown Timer" and "Clock - RealTime") cannot adjust positions anymore. I just tested it again and for some reason, the "text display for study" positions are working again. Now, only the "Countdown Timer" and "Clock - RealTime" cannot adjust positions. "Countdown Timer" and "Clock - RealTime" are already in the chartbook attached in post #3.

[2018-07-12 05:11:56] #6 [Go To First Post]
whats1thingnow - Posts: 407
hi, do you want me to start another post for "Countdown Timer" and "Clock - RealTime" bug since the "text display for study" positions are working again?

[2018-07-12 05:39:34] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There definitively is no bug. That is with absolute certainty. Read the documentation for these studies. You need to look at the descriptions for the Inputs which set the position initially. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-12 05:39:57

[2018-07-12 13:33:55] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to: Countdown Timer: Moving Countdown Timer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-07-12 14:17:42] #9 [Go To First Post]
whats1thingnow - Posts: 407
brilliant :) thanks for the support. sorry, i was confused and kept trying to change their positions via: - Horizontal Position From Left - Vertical Position From Bottom

[2018-07-12 19:59:18] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
But actually those are not the exact names of the inputs. They begin with the word "Initial". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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