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Direct MessagesDate/Time: Wed, 24 Apr 2024 20:38:59 +0000
Bids and offers taking 20+ seconds to update for bitmex
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| [2018-07-07 10:47:37] |
| User214007 - Posts: 2 |
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First time using Sierra, trying to use it as a better alternative to bitmex's DOM. The actual price updates in Sierra are at exactly the same time as bitmex, but the order book takes between 5 and 20 seconds to update. I have already changed the quote board interval and the update intervals to 10ms but it had no effect. Is this normal or is there a setting im unaware of. Thanks Update: Seems as though its happening for others too from asking around, although it used to be fine for them. Have tried rolling back to older versions but doesnt have any effect. Date Time Of Last Edit: 2018-07-08 08:37:23
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| [2018-07-08 09:40:04] |
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If there is indeed a genuine problem it has to do with the BitMex data feed itself. It could not be a Sierra Chart issue. What is the symbol you notice this with? For the record no one ever reports problems like this, with the CME and LMAX data feeds we provide which have full market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-08 10:10:21
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| [2018-07-08 10:29:23] |
| User214007 - Posts: 2 |
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It only happens with XBTUSD, all other trading pairs work fine. For the past 10 minutes its been working perfectly but its the only time since yesterday morning it has, so it may have been a server side issue with bitmex. If it starts happening again I will contact bitmex. Thankyou |
| [2018-07-08 20:45:38] |
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Yes. We really do not see how this could be anything on our side. The data is efficiently processed, and immediately transmitted. The source data is a single stream of data. In other words, the last trade prices and market depth are a single stream of data. If they are out of sync it would have to be on the BitMex side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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