Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 08:31:28 +0000



Can't open recently created chartbook

View Count: 1109

[2018-07-06 23:30:23]
Vantrader66 - Posts: 21
I recently created a new chartbook which I can't open and am not able to delete. I think I accidentally named it incorrectly as "6E/EuroUSD" whch created the problem. Can you advise on how I could delete it and I will just create a new one - I looked on the support board for help on this but couldn't find any. Thanks. Really like using SC!
[2018-07-07 10:48:43]
Sierra Chart Engineering - Posts: 104368
Best thing to do is to go to the C:\SierraChart\Data folder on your system through your operating system file manager. Locate that file and rename it or delete it as you require.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-07-07 16:25:52]
Vantrader66 - Posts: 21
Thanks for your response - I actually tried to do what has been suggested above before posting my original query but the file is not in the C:\SierraChart\Data folder despite appearing in the recent file list in the drop down menu of the file tab. Is there anything else I could try to rename/delete it?
[2018-07-07 20:10:44]
Sierra Chart Engineering - Posts: 104368
Okay we understand. So there was an error actually saving it.

What we recommend you do is select File >>Clear Recent File List and then gradually it will repopulate.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-07-08 01:24:57]
Vantrader66 - Posts: 21
Ok,thanks.Can't say enough about SC and your support - both are awesome!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account