Login Page - Create Account

Support Board


Date/Time: Fri, 17 May 2024 18:13:37 +0000



Trading DOM

View Count: 598

[2018-07-06 01:59:29]
nateib - Posts: 11
Hello,
I made a trade today in the ES and the points are not being reflected in my DOM. Shortly after I set the trade up I was away from my computer and the computer went to sleep, not sure if this is the problem. It was the second trade of the day. I sold to open the ES @ 2731.25 then
buy to close the ES @ 2727.75. The positive points generated from trade are not reflected in DOM.

Thanks for your help!
[2018-07-06 07:45:20]
Sierra Chart Engineering - Posts: 104368
If you are referring to the Position line on the Trading DOM, then this is probably because the Position Average Price is 0. Sometimes we see this with CQG. When your position is flat for that particular symbol, then follow through this procedure to clear the trade activity data for the Symbol and Trade Account:
Trade Activity Log: Clearing Trade Activity Data

This will allow the Position line to use the Sierra Chart calculated average price.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account