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Direct MessagesDate/Time: Fri, 19 Apr 2024 09:32:50 +0000
Menu items gone in version 1776
View Count: 606
| [2018-07-03 02:50:45] |
| User19165 - Posts: 346 |
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Just updated to the latest CURRENT version of 1776 and now my chart menus are gone from the "CW" menu list. I'm rolling back to version 1713 (my last known stable) until this is addressed.
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 MK-2018-07-03_144721.png / V - Attached On 2018-07-03 02:50:32 UTC - Size: 31.61 KB - 226 views |
| [2018-07-03 04:12:10] |
| nicktrader - Posts: 665 |
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I do had the same problem but after starting the platform second time all menu item were visible
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| [2018-07-03 05:47:01] |
| User19165 - Posts: 346 |
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Thanks for the reply Nick, restarting had no effect here.
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| [2018-07-03 06:17:25] |
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The problem is not with the menu. Do you see the descriptive text on the title bar of those chart windows which show as blank on the menu? The problem is related to that. We do all we can to improve performance of Sierra Chart, and the title bars are only updated when necessary and we think the problem is related to this but we do not know the scenario under which this is occurring. Does not make much sense to us at this point. And we have never observed it either and cannot reproduce it even under some different types of tests. We also think there was a comment from you referring to this issue in the current version as a "faulty version". This does not constitute such a problem on the basis that out of 100,000 areas of functionality in the software, one little detail which has nothing to do with the stability of the software that does not work right for 1% of the users is not a faulty version. And it is best simply to ask us about this, and we will determine a solution for it. And when you read what we wrote previously, you realize what the potential underlying issue is and understand there is not something that is faulty but a particular simple reason for the issue. With what we have seen in the recent year, the real genuine faults are at the Windows operating system level. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-03 08:57:17
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