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Date/Time: Wed, 15 May 2024 03:10:14 +0000



chart bars not updating real time

View Count: 667

[2018-07-02 16:45:22]
dtl-saw - Posts: 79
I'm using IB for data
The chart bars are not forming in real time. I know this because I have a chart price ladder on the chart and can see the price ladder bid/ask/last.
The last on the price ladder can be as much as 5 or 10 seconds delayed before it updates the price bar on the chart.

Does this sound like a familiar issue to you?
Is there something I need to change in my settings to get the chart bars to update in realtime with IB data?

Previously I was using SC real time data with no issues on the chart bars forming real time.
I just switched over to IB real time data this morning and am seeing this issue for the first time.

I only have one copy of SC running and the IB TWS, that's it no other software running on my computer.
[2018-07-02 17:16:38]
Sierra Chart Engineering - Posts: 104368
Refer to:
Interactive Brokers Trading Service: Using Interactive Brokers True Real-Time Bar Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-07-02 17:23:23]
dtl-saw - Posts: 79
Record True Real-Time Data was the problem - I had it enabled and that pauses bar updates 5 sec
Thanks for providing the link

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