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Direct MessagesDate/Time: Fri, 26 Apr 2024 01:03:33 +0000
Sierra trial without datas ? CQG not accepted on trial ?
View Count: 1383
| [2018-07-02 08:18:56] |
| yoja99 - Posts: 4 |
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Hello Support, I would like to know if it is possible to use Sierrachart with CQG datas during a trial period ? I just have created a new account in Sierra and also a new one throught Ninjatrader.com website. Shall I choose: CQG FIX trading ? If yes, I do not understand why CQG FIX trading is not enabled ? https://gyazo.com/1def2b82e581311bc751849ac44bf99e There might be a possibility to get some datas somewhere for trial period, no ? Can you help on this matter please ? Thx. |
| [2018-07-02 10:22:22] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you can request another trial, up to a total of 30 days assuming you have not already received those trial days previously. After this you need to pay for additional usage time through "Help >> Add Usage Credit". ---- Follow the CQG setup instructions here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-02 12:47:00] |
| yoja99 - Posts: 4 |
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Sir, I do not succeed to connect to the CQG datas. I have a trial account also for CQG so I setted on Demo server which seems logic to me. https://gyazo.com/4da34528c318e996f4bcd954179c2b36 I rebooted the PC but Sierra do not succeed to connect. |
| [2018-07-02 14:26:04] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-03 06:34:03] |
| yoja99 - Posts: 4 |
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Hello Support, I have attempted to connected to CQG datas through the WebAPI: https://gyazo.com/130c23c2fc822f28ec411d0417dae15f but still it does not work with the parameters inputed... Here is the message log: CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-07-03 07:55:52 CQG FIX socket (13) | Creating socket. Using TLS 1.2. | 2018-07-03 07:55:52 CQG FIX socket (13) | Connecting to IP: 208.48.16.202. | 2018-07-03 07:55:52 CQG FIX: Sending the Logon message. | 2018-07-03 07:55:54 HTTPS connection to www.sierrachart.com:443 (9) | Socket gracefully closed by remote side. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (9) | Received socket Close event. | 2018-07-03 07:55:55 CQG FIX: Received a Logout message. Text = Unknown client application. | 2018-07-03 07:55:55 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-07-03 07:55:55 CQG FIX socket (13) | Initiating close of socket by core. | 2018-07-03 07:55:55 CQG FIX socket (13) | Write in progress. Shutdown being delayed. | 2018-07-03 07:55:55 CQG FIX Trading | Disconnected. | 2018-07-03 07:55:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-07-03 07:55:55 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (9) | Initiating close of socket by core. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (9) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (9) | Closed. | 2018-07-03 07:55:55 CQG FIX socket (13) | Write has completed. Shutdown being performed. | 2018-07-03 07:55:55 CQG FIX socket (13) | Shutdown started. Waiting for graceful close. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (12) | Socket gracefully closed by remote side. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (12) | Received socket Close event. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (12) | Initiating close of socket by core. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (12) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-03 07:55:55 HTTPS connection to www.sierrachart.com:443 (12) | Closed. | 2018-07-03 07:55:55 CQG FIX socket (13) | Socket gracefully closed by remote side. | 2018-07-03 07:55:55 CQG FIX socket (13) | Closed. | 2018-07-03 07:55:55 CQG FIX Trading | Disconnected. | 2018-07-03 07:55:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-03 07:55:56 CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-07-03 07:56:01 CQG FIX socket (15) | Creating socket. Using TLS 1.2. | 2018-07-03 07:56:01 CQG FIX socket (15) | Connecting to IP: 208.48.16.202. | 2018-07-03 07:56:01 CQG FIX: Sending the Logon message. | 2018-07-03 07:56:02 CQG FIX: Received a Logout message. Text = Unknown client application. | 2018-07-03 07:56:03 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-07-03 07:56:03 CQG FIX socket (15) | Initiating close of socket by core. | 2018-07-03 07:56:03 CQG FIX Trading | Disconnected. | 2018-07-03 07:56:03 CQG FIX socket (15) | Write in progress. Shutdown being delayed. | 2018-07-03 07:56:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-07-03 07:56:03 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-03 07:56:03 CQG FIX socket (15) | Write has completed. Shutdown being performed. | 2018-07-03 07:56:03 CQG FIX socket (15) | Shutdown started. Waiting for graceful close. | 2018-07-03 07:56:03 CQG FIX socket (15) | Socket gracefully closed by remote side. | 2018-07-03 07:56:03 CQG FIX socket (15) | Closed. | 2018-07-03 07:56:03 CQG FIX Trading | Disconnected. | 2018-07-03 07:56:04 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-03 07:56:04 CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-07-03 07:56:09 CQG FIX socket (16) | Creating socket. Using TLS 1.2. | 2018-07-03 07:56:09 CQG FIX socket (16) | Connecting to IP: 208.48.16.202. | 2018-07-03 07:56:09 CQG FIX: DisconnectFIX called. | 2018-07-03 07:56:11 CQG FIX socket (16) | Initiating close of socket by core. | 2018-07-03 07:56:11 CQG FIX Trading | Disconnected. | 2018-07-03 07:56:11 CQG FIX socket (16) | Shutdown started. Waiting for graceful close. | 2018-07-03 07:56:11 CQG FIX Trading | Disconnected. | 2018-07-03 07:56:11 Checking for new symbol settings for service code cqg | 2018-07-03 07:56:11 Current selected Data/Trading service: CQG WebAPI | 2018-07-03 07:56:11 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-03 07:56:11 HTTPS connection to www.sierrachart.com:443 (17) | Creating socket. Using TLS 1.2. | 2018-07-03 07:56:11 HTTPS connection to www.sierrachart.com:443 (17) | Connecting to IP: 204.15.192.108. | 2018-07-03 07:56:11 CQG FIX socket (16) | Close event error. Windows error code 10053: Une connexion établie a été abandonnée par un logiciel de votre ordinateur hôte. | 2018-07-03 07:56:11 * CQG FIX socket (16) | Socket gracefully closed by remote side. | 2018-07-03 07:56:11 CQG FIX socket (16) | Closed. | 2018-07-03 07:56:11 Requesting symbol settings for service code cqg. Overwrite = on. | 2018-07-03 07:56:12 Symbol settings received. | 2018-07-03 07:56:12 Processed 1330 symbol settings. | 2018-07-03 07:56:12 CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-07-03 07:56:14 CQG WebSocket | Connecting to WebSocket server. | 2018-07-03 07:56:14 CQG WebSocket socket (18) | Creating socket. Using TLS 1.2. | 2018-07-03 07:56:14 CQG WebSocket socket (18) | Connecting to IP: 208.48.16.32. | 2018-07-03 07:56:14 CQG WebSocket | Opening WebSocket. | 2018-07-03 07:56:14 CQG WebSocket | Sending WebSocket handshake. | 2018-07-03 07:56:14 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-07-03 07:56:15 CQG WebSocket | Header line. Connection: upgrade | 2018-07-03 07:56:15 CQG WebSocket | Header line. Sec-WebSocket-Accept: xQmKjXp8JfZsywQ1T38Js8JMuNg= | 2018-07-03 07:56:15 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-07-03 07:56:15 CQG WebSocket | Header line. Upgrade: websocket | 2018-07-03 07:56:15 CQG WebSocket | Header line. | 2018-07-03 07:56:15 CQG WebSocket | Web socket state is now open. | 2018-07-03 07:56:15 CQG WebAPI | WebSocket connected. | 2018-07-03 07:56:15 CQG WebAPI | Sending market data logon message. | 2018-07-03 07:56:15 CQG WebAPI | Market data logon unsuccessful. Server message: Unknown client application. | 2018-07-03 07:56:15 * CQG WebSocket socket (18) | Adding bytes from final send buffer from buffered socket: 8 | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Initiating close of socket by core. | 2018-07-03 07:56:15 CQG WebSocket | WebSocket closed. | 2018-07-03 07:56:15 CQG WebAPI | WebSocket closed. | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Sending bytes from final send buffer: 8 | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Write in progress. Shutdown being delayed. | 2018-07-03 07:56:15 CQG WebAPI | Disconnected. | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Write has completed. Shutdown being performed. | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Shutdown started. Waiting for graceful close. | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Socket gracefully closed by remote side. | 2018-07-03 07:56:15 CQG WebSocket socket (18) | Closed. | 2018-07-03 07:56:15 HTTPS connection to www.sierrachart.com:443 (17) | Socket gracefully closed by remote side. | 2018-07-03 07:56:17 HTTPS connection to www.sierrachart.com:443 (17) | Received socket Close event. | 2018-07-03 07:56:17 HTTPS connection to www.sierrachart.com:443 (17) | Initiating close of socket by core. | 2018-07-03 07:56:17 HTTPS connection to www.sierrachart.com:443 (17) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-03 07:56:17 HTTPS connection to www.sierrachart.com:443 (17) | Closed. | 2018-07-03 07:56:17 CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-07-03 08:26:39 CQG WebSocket | Connecting to WebSocket server. | 2018-07-03 08:26:39 CQG WebSocket socket (49) | Creating socket. Using TLS 1.2. | 2018-07-03 08:26:39 CQG WebSocket socket (49) | Connecting to IP: 208.48.16.32. | 2018-07-03 08:26:39 CQG WebSocket | Opening WebSocket. | 2018-07-03 08:26:40 CQG WebSocket | Sending WebSocket handshake. | 2018-07-03 08:26:40 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-07-03 08:26:40 CQG WebSocket | Header line. Connection: upgrade | 2018-07-03 08:26:40 CQG WebSocket | Header line. Sec-WebSocket-Accept: yMKhw2ySKPU/VSsyInZ8ci5okoA= | 2018-07-03 08:26:40 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-07-03 08:26:40 CQG WebSocket | Header line. Upgrade: websocket | 2018-07-03 08:26:40 CQG WebSocket | Header line. | 2018-07-03 08:26:40 CQG WebSocket | Web socket state is now open. | 2018-07-03 08:26:40 CQG WebAPI | WebSocket connected. | 2018-07-03 08:26:40 CQG WebAPI | Sending market data logon message. | 2018-07-03 08:26:40 CQG WebAPI | Market data logon unsuccessful. Server message: Unknown client application. | 2018-07-03 08:26:40 * CQG WebSocket socket (49) | Adding bytes from final send buffer from buffered socket: 8 | 2018-07-03 08:26:40 CQG WebSocket socket (49) | Initiating close of socket by core. | 2018-07-03 08:26:40 CQG WebSocket | WebSocket closed. | 2018-07-03 08:26:40 CQG WebAPI | WebSocket closed. | 2018-07-03 08:26:40 CQG WebSocket socket (49) | Sending bytes from final send buffer: 8 | 2018-07-03 08:26:40 CQG WebAPI | Disconnected. | 2018-07-03 08:26:40 CQG WebSocket socket (49) | Write in progress. Shutdown being delayed. | 2018-07-03 08:26:40 CQG WebSocket socket (49) | Write has completed. Shutdown being performed. | 2018-07-03 08:26:41 CQG WebSocket socket (49) | Shutdown started. Waiting for graceful close. | 2018-07-03 08:26:41 CQG WebSocket socket (49) | Socket gracefully closed by remote side. | 2018-07-03 08:26:41 CQG WebSocket socket (49) | Closed. | 2018-07-03 08:26:41 |
| [2018-07-03 08:22:19] |
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This is the relevant message: CQG WebAPI | Market data logon unsuccessful. Server message: Unknown client application. | 2018-07-03 08:26:40 * Refer to item 2 here: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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