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Date/Time: Thu, 18 Apr 2024 05:25:52 +0000



Invalid historical tick data

View Count: 804

[2018-06-30 17:13:34]
Usermb - Posts: 126
Service: SC Data
Symbol: NG

The number of trades are missing for some dates, see the attached screenshot.

These are the affected contracts:
- NGN15
- NGQ15
- NGU15
- NGV15
Date Time Of Last Edit: 2018-06-30 17:14:11
imageNG.PNG / V - Attached On 2018-06-30 16:56:23 UTC - Size: 67.37 KB - 227 views
[2018-07-01 19:37:39]
Usermb - Posts: 126
Symbol: HG

Tick data is missing for contracts HGN12 and HGN13.
With the exception of these two contracts, there is tick data available since HGU11
Date Time Of Last Edit: 2018-07-01 19:39:04
imageHG.PNG / V - Attached On 2018-07-01 19:39:01 UTC - Size: 79.4 KB - 194 views
[2018-07-03 22:43:06]
Sierra Chart Engineering - Posts: 104368
We need some time to check these files.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-07-10 09:45:22]
Sierra Chart Engineering - Posts: 104368
For older contracts we only have the ability patch missing data with 1 minute price data and not with tick by tick data. So we cannot do anything in regards to post #1. Same with post #3. If the data is missing completely, we can then fill it in with 1 minute data.

We wish we could do better but we do not have a source for tick by tick data going back more than about six months at most.

Update: let us have a look at some other data sets we may have, which might have this data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-10 11:11:55

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