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Date/Time: Fri, 26 Apr 2024 11:41:06 +0000



RESOLVED: Deadlock when using Add Additional Symbol Study

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[2018-06-30 07:56:50]
Sierra Chart Engineering - Posts: 104368
When using the Add Additional Symbol study a deadlock condition can occur where Sierra Chart completely freezes. This is resolved in release 1773.

This simply relates to a less common scenario where two different threads are acquiring critical sections in a conflicting order relative to the other one. This is corrected. It is an issue that we understand very well, but we thought it was resolved but there was another spot where it was still an issue.

The Add Additional Symbol Study is documented here:
https://www.sierrachart.com//index.php?page=doc/StudiesReference.php&ID=400&Name=Add_Additional_Symbol
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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