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Date/Time: Thu, 18 Apr 2024 06:43:23 +0000



Connection problems

View Count: 1053

[2018-06-26 16:19:39]
User921133 - Posts: 2
Hello,

I've tried to connect my platform with no success.
The notification I've got is: Waiting to connect.

My Broker Account is Ok (Stage 5/Gain). The same Account currently used by my Bookmap Platform, and I've bought the 5 verssion of Sierra. Please tell me what hsould I do?
[2018-06-26 16:19:54]
Sierra Chart - Max - Posts: 5589
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support
[2018-06-27 09:44:40]
User921133 - Posts: 2
Reading Internal Order ID file. | 2018-06-27 05:41:17
Reading Trade Orders file. | 2018-06-27 05:41:17
Reading Trade Positions file. | 2018-06-27 05:41:17
Listening on UDP port 22904. | 2018-06-27 05:41:17
Software version: 1750 64-bit | 2018-06-27 05:41:17
Usage end date: 2018-07-18 | 2018-06-27 05:41:17
Enabled for: Advanced Features. | 2018-06-27 05:41:17
Enabled for: Advanced Features 2. | 2018-06-27 05:41:17
Enabled for: Sierra Chart Historical Data Service. | 2018-06-27 05:41:17
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-06-27 05:41:17
Current selected Data/Trading service: GAIN Capital/OEC | 2018-06-27 05:41:17
Chart Update Interval: 500 | 2018-06-27 05:41:17
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-06-27 05:41:17
2018-06-27 12:41:16 Local computer time | 2018-06-27 05:41:17
2018-06-27 09:41:16 Local computer time in UTC | 2018-06-27 05:41:17
2018-06-27 05:41:16 Local computer time in SC Time Zone | 2018-06-27 05:41:17
2018-06-27 09:41:15 Server time in UTC | 2018-06-27 05:41:17
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-06-27 05:41:17
Program path: C:\SierraChart\ | 2018-06-27 05:41:17
Data Files path: C:\SierraChart\Data\ | 2018-06-27 05:41:17
OS Version Number: 10.0 | 2018-06-27 05:41:17
Locale Setting: C | 2018-06-27 05:41:17

Checking for new symbol settings for service code oec | 2018-06-27 05:41:17
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-06-27 05:41:17
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-06-27 05:41:17
Received 5 login tokens. | 2018-06-27 05:41:18
Symbol settings are up-to-date for oec | 2018-06-27 05:41:18
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-06-27 05:41:19
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-06-27 05:41:19
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-06-27 05:41:23
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-06-27 05:41:25
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-06-27 05:41:25
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-06-27 05:41:25
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:25
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-06-27 05:41:25

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:28
GAIN Capital FIX Trading socket (6) | Creating socket. | 2018-06-27 05:41:28
GAIN Capital FIX Trading socket (6) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:28
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:28
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:28
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:28
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:28
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:28
GAIN Capital FAST Data socket (7) | Creating socket. | 2018-06-27 05:41:28
GAIN Capital FAST Data socket (7) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:28
GAIN Capital FIX Trading socket (6) | Initiating close of socket by core. | 2018-06-27 05:41:28
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:28
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:28
GAIN Capital FIX Trading socket (6) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:28
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:28
GAIN Capital FAST Data socket (7) | Initiating close of socket by core. | 2018-06-27 05:41:28
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:28
GAIN Capital FAST Data socket (7) | Closed. | 2018-06-27 05:41:28
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:28
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:28
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:28
GAIN Capital FIX Trading socket (6) | Socket gracefully closed by remote side. | 2018-06-27 05:41:29
GAIN Capital FIX Trading socket (6) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:29
GAIN Capital FIX Trading socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:29
GAIN Capital FIX Trading socket (6) | Closed. | 2018-06-27 05:41:29

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:31
GAIN Capital FIX Trading socket (8) | Creating socket. | 2018-06-27 05:41:31
GAIN Capital FIX Trading socket (8) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:31
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:32
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:32
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:32
GAIN Capital FAST Data socket (9) | Creating socket. | 2018-06-27 05:41:32
GAIN Capital FAST Data socket (9) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:32
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:32
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:32
GAIN Capital FIX Trading socket (8) | Initiating close of socket by core. | 2018-06-27 05:41:32
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:32
GAIN Capital FIX Trading socket (8) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:32
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:32
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:32
GAIN Capital FAST Data socket (9) | Initiating close of socket by core. | 2018-06-27 05:41:32
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:32
GAIN Capital FAST Data socket (9) | Closed. | 2018-06-27 05:41:32
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:32
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:32
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:32
GAIN Capital FIX Trading socket (8) | Socket gracefully closed by remote side. | 2018-06-27 05:41:32
GAIN Capital FIX Trading socket (8) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:32
GAIN Capital FIX Trading socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:32
GAIN Capital FIX Trading socket (8) | Closed. | 2018-06-27 05:41:32

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:35
GAIN Capital FIX Trading socket (10) | Creating socket. | 2018-06-27 05:41:35
GAIN Capital FIX Trading socket (10) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:35
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:35
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:36
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:36
GAIN Capital FAST Data socket (11) | Creating socket. | 2018-06-27 05:41:36
GAIN Capital FAST Data socket (11) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:36
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:36
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:36
GAIN Capital FIX Trading socket (10) | Initiating close of socket by core. | 2018-06-27 05:41:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:36
GAIN Capital FIX Trading socket (10) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:36
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:36
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:36
GAIN Capital FAST Data socket (11) | Initiating close of socket by core. | 2018-06-27 05:41:36
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:36
GAIN Capital FAST Data socket (11) | Closed. | 2018-06-27 05:41:36
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:36
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:36
GAIN Capital FIX Trading socket (10) | Socket gracefully closed by remote side. | 2018-06-27 05:41:36
GAIN Capital FIX Trading socket (10) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:36
GAIN Capital FIX Trading socket (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:36
GAIN Capital FIX Trading socket (10) | Closed. | 2018-06-27 05:41:36

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Creating socket. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:39
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:39
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:39
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:39
GAIN Capital FAST Data socket (13) | Creating socket. | 2018-06-27 05:41:39
GAIN Capital FAST Data socket (13) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:39
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:39
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Initiating close of socket by core. | 2018-06-27 05:41:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:39
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:39
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:39
GAIN Capital FAST Data socket (13) | Initiating close of socket by core. | 2018-06-27 05:41:39
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:39
GAIN Capital FAST Data socket (13) | Closed. | 2018-06-27 05:41:39
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:39
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:39
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Socket gracefully closed by remote side. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:39
GAIN Capital FIX Trading socket (12) | Closed. | 2018-06-27 05:41:39

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:42
GAIN Capital FIX Trading socket (14) | Creating socket. | 2018-06-27 05:41:42
GAIN Capital FIX Trading socket (14) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:42
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:43
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:43
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:43
GAIN Capital FAST Data socket (15) | Creating socket. | 2018-06-27 05:41:43
GAIN Capital FAST Data socket (15) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:43
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:43
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:43
GAIN Capital FIX Trading socket (14) | Initiating close of socket by core. | 2018-06-27 05:41:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:43
GAIN Capital FIX Trading socket (14) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:43
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:43
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:43
GAIN Capital FAST Data socket (15) | Initiating close of socket by core. | 2018-06-27 05:41:43
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:43
GAIN Capital FAST Data socket (15) | Closed. | 2018-06-27 05:41:43
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:43
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:43
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:43
GAIN Capital FIX Trading socket (14) | Socket gracefully closed by remote side. | 2018-06-27 05:41:43
GAIN Capital FIX Trading socket (14) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:43
GAIN Capital FIX Trading socket (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:43
GAIN Capital FIX Trading socket (14) | Closed. | 2018-06-27 05:41:43

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Creating socket. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:46
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:46
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:46
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:46
GAIN Capital FAST Data socket (17) | Creating socket. | 2018-06-27 05:41:46
GAIN Capital FAST Data socket (17) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:46
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:46
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Initiating close of socket by core. | 2018-06-27 05:41:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:46
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:46
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:46
GAIN Capital FAST Data socket (17) | Initiating close of socket by core. | 2018-06-27 05:41:46
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:46
GAIN Capital FAST Data socket (17) | Closed. | 2018-06-27 05:41:46
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:46
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:46
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Socket gracefully closed by remote side. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:46
GAIN Capital FIX Trading socket (16) | Closed. | 2018-06-27 05:41:46

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:49
GAIN Capital FIX Trading socket (18) | Creating socket. | 2018-06-27 05:41:49
GAIN Capital FIX Trading socket (18) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:49
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:50
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:50
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:50
GAIN Capital FAST Data socket (19) | Creating socket. | 2018-06-27 05:41:50
GAIN Capital FAST Data socket (19) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:50
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:50
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:50
GAIN Capital FIX Trading socket (18) | Initiating close of socket by core. | 2018-06-27 05:41:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:50
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:50
GAIN Capital FIX Trading socket (18) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:50
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:50
GAIN Capital FAST Data socket (19) | Initiating close of socket by core. | 2018-06-27 05:41:50
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:50
GAIN Capital FAST Data socket (19) | Closed. | 2018-06-27 05:41:50
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:50
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:50
GAIN Capital FIX Trading socket (18) | Socket gracefully closed by remote side. | 2018-06-27 05:41:50
GAIN Capital FIX Trading socket (18) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:50
GAIN Capital FIX Trading socket (18) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:50
GAIN Capital FIX Trading socket (18) | Closed. | 2018-06-27 05:41:50

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:53
GAIN Capital FIX Trading socket (20) | Creating socket. | 2018-06-27 05:41:53
GAIN Capital FIX Trading socket (20) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:53
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:53
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:53
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:53
GAIN Capital FAST Data socket (21) | Creating socket. | 2018-06-27 05:41:53
GAIN Capital FAST Data socket (21) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:53
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:53
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:53
GAIN Capital FIX Trading socket (20) | Initiating close of socket by core. | 2018-06-27 05:41:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:54
GAIN Capital FIX Trading socket (20) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:54
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:54
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:54
GAIN Capital FAST Data socket (21) | Initiating close of socket by core. | 2018-06-27 05:41:54
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:54
GAIN Capital FAST Data socket (21) | Closed. | 2018-06-27 05:41:54
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:54
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:54
GAIN Capital FIX Trading socket (20) | Socket gracefully closed by remote side. | 2018-06-27 05:41:54
GAIN Capital FIX Trading socket (20) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:54
GAIN Capital FIX Trading socket (20) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:54
GAIN Capital FIX Trading socket (20) | Closed. | 2018-06-27 05:41:54

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Creating socket. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:57
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:57
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:57
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:57
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:57
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Initiating close of socket by core. | 2018-06-27 05:41:57
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:57
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:57
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:57
GAIN Capital FAST Data socket (23) | Initiating close of socket by core. | 2018-06-27 05:41:57
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:57
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:57
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:57
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Socket gracefully closed by remote side. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:57
GAIN Capital FIX Trading socket (22) | Closed. | 2018-06-27 05:41:57

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:42:00
GAIN Capital FIX Trading socket (24) | Creating socket. | 2018-06-27 05:42:00
GAIN Capital FIX Trading socket (24) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:00
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:42:00
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:42:01
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:42:01
GAIN Capital FAST Data socket (25) | Creating socket. | 2018-06-27 05:42:01
GAIN Capital FAST Data socket (25) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:01
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:42:01
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:42:01
GAIN Capital FIX Trading socket (24) | Initiating close of socket by core. | 2018-06-27 05:42:01
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:42:01
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:01
GAIN Capital FIX Trading socket (24) | Write in progress. Shutdown being delayed. | 2018-06-27 05:42:01
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:42:01
GAIN Capital FAST Data socket (25) | Initiating close of socket by core. | 2018-06-27 05:42:01
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:42:01
GAIN Capital FAST Data socket (25) | Closed. | 2018-06-27 05:42:01
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:42:01
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:42:01
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:01
GAIN Capital FIX Trading socket (24) | Socket gracefully closed by remote side. | 2018-06-27 05:42:01
GAIN Capital FIX Trading socket (24) | Write has completed. Shutdown being performed. | 2018-06-27 05:42:01
GAIN Capital FIX Trading socket (24) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:42:01
GAIN Capital FIX Trading socket (24) | Closed. | 2018-06-27 05:42:01

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Creating socket. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:04
GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:42:04
GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:42:04
GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:42:04
GAIN Capital FAST Data socket (27) | Creating socket. | 2018-06-27 05:42:04
GAIN Capital FAST Data socket (27) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:04
GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:42:04
GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Initiating close of socket by core. | 2018-06-27 05:42:04
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:42:04
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:04
GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Write in progress. Shutdown being delayed. | 2018-06-27 05:42:04
GAIN Capital FAST Data socket (27) | Initiating close of socket by core. | 2018-06-27 05:42:04
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:42:04
GAIN Capital FAST Data socket (27) | Closed. | 2018-06-27 05:42:04
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:42:04
GAIN Capital/OEC | Disconnected. | 2018-06-27 05:42:04
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Socket gracefully closed by remote side. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Write has completed. Shutdown being performed. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:42:04
GAIN Capital FIX Trading socket (26) | Closed. | 2018-06-27 05:42:04

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:42:07
GAIN Capital FIX Trading socket (28) | Creating socket. | 2018-06-27 05:42:07
GAIN Capital FIX Trading socket (28) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:07
[2018-06-27 09:55:39]
Sierra Chart Engineering - Posts: 104368
Do you have a Live trading account at Gain Capital?

You are connecting to the Gain Capital simulation server and this is what we see:

GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:42:04
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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