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Date/Time: Thu, 28 Mar 2024 12:41:58 +0000



Intrady Renko Chart Not Updating

View Count: 929

[2018-06-25 19:39:41]
KXRCap - Posts: 52
This has happened Randomly in the past, but today all version stopped updating. Closing and coming back did not fix.


The attached chart shows Renko and then where the Bid/Ask is...
imageF.US.EU6U18 Flex Renko 4-2-0 #2 2018-06-25 15_32_16.106.png / V - Attached On 2018-06-25 19:37:01 UTC - Size: 77.51 KB - 234 views
[2018-06-25 20:00:17]
Sierra Chart Engineering - Posts: 104368
Refer to this particular help topic:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-25 20:32:13]
KXRCap - Posts: 52
Thank you for the response. I have reviewed my settings. All seems good. This is exclusive to my Flex-Renko Charts and not each symbol at the same time. Time/Tick/Volume/Range are not effected.
[2018-06-25 21:04:54]
Sierra Chart Engineering - Posts: 104368
For one of those charts, what are the Intraday Session Times set to in Chart >> Chart Settings?

Based upon what we see that would be the only logical problem.

What is the time zone that you have that chart set to or what is the global time zone in Sierra Chart set to?

Provide that chart by following these instructions here:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-25 21:05:16

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