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Date/Time: Thu, 25 Apr 2024 02:12:42 +0000



Can't connect to Data feed

View Count: 1054

[2013-10-15 02:54:45]
carlos a parajon - Posts: 1
hi
I have a trial from Mirus futures ZenFire but with the password and user
name they gave me, I can not connect.
Thanks.
Carlos.
[2013-10-15 03:03:03]
Sierra Chart Engineering - Posts: 104368
This is common. You probably are getting a "Permission Denied" error.

You will see this under Window >Show/Hide Message Log. There may not be much you can do. However, here is the documentation for this error at step 16:
https://www.sierrachart.com/index.php?l=doc/ZenFire.php#SetupInstructions

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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