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Date/Time: Thu, 25 Apr 2024 00:19:29 +0000



Trial User - Historic Intraday Data Incomplete/wont update

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[2018-06-21 20:00:40]
Basho - Posts: 2
Am trial using SC chart package 3xSC intraday data. The delayed intraday data does not update (last date is 06.01.18). Also, data that does appear is incomplete.
Under "Chart Settings", "Connect to Data Feed" is greyed out.
Please advise.
[2018-06-21 20:24:01]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above, completely before you ask further questions about real-time futures data.

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Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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