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Date/Time: Thu, 18 Apr 2024 23:26:45 +0000

How to Post a Message for Support

Connection

View Count: 955

[2018-06-21 14:35:47]
[Go To First Post]
User252793 - Posts: 1
Hello, I can not connect to live data. Could you help me? Below is log. Thank you.



Reading Internal Order ID file. | 2018-06-21 11:23:20
Reading Trade Orders file. | 2018-06-21 11:23:20
Reading Trade Positions file. | 2018-06-21 11:23:20
Listening on UDP port 22904. | 2018-06-21 11:23:20
Software version: 1762 32-bit | 2018-06-21 11:23:20
Usage end date: 2018-07-02 | 2018-06-21 11:23:20
Enabled for: Advanced Features. | 2018-06-21 11:23:20
Enabled for: Advanced Features 2. | 2018-06-21 11:23:20
Enabled for: Sierra Chart Historical Data Service. | 2018-06-21 11:23:20
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-06-21 11:23:20
Current selected Data/Trading service: CQG WebAPI | 2018-06-21 11:23:20
Chart Update Interval: 500 | 2018-06-21 11:23:20
Time Zone: +00:00:00 (UTC+00) | 2018-06-21 11:23:20
2018-06-21 13:23:19 Local computer time | 2018-06-21 11:23:20
2018-06-21 11:23:19 Local computer time in UTC | 2018-06-21 11:23:20
2018-06-21 11:23:19 Local computer time in SC Time Zone | 2018-06-21 11:23:20
2018-06-21 11:23:18 Server time in UTC | 2018-06-21 11:23:20
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-06-21 11:23:20
Program path: C:\SierraChart\ | 2018-06-21 11:23:20
Data Files path: C:\SierraChart\Data\ | 2018-06-21 11:23:20
OS Version Number: 10.0 | 2018-06-21 11:23:20
Locale Setting: C | 2018-06-21 11:23:20

Checking for new symbol settings for service code cqg | 2018-06-21 11:23:20
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-06-21 11:23:20
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-06-21 11:23:20
Received 5 login tokens. | 2018-06-21 11:23:20
Symbol settings are up-to-date for cqg | 2018-06-21 11:23:20
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-06-21 11:23:22
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-06-21 11:23:22
HTTPS connection to login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-06-21 11:23:24
HTTPS connection to login.sierrachart.com:443 (1) | Initiating close of socket by core. | 2018-06-21 11:23:24
HTTPS connection to login.sierrachart.com:443 (1) | Received socket Close event. | 2018-06-21 11:23:24
HTTPS connection to login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-21 11:23:24
HTTPS connection to login.sierrachart.com:443 (1) | Closed. | 2018-06-21 11:23:24
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-06-21 11:23:25
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-06-21 11:23:27
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-06-21 11:23:27
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-06-21 11:23:27
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-21 11:23:27
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-06-21 11:23:27

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 11:23:30
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 11:23:30
CQG WebSocket socket (6) | Creating socket. Using TLS 1.2. | 2018-06-21 11:23:30
CQG WebSocket socket (6) | Connecting to IP: 208.48.16.32. | 2018-06-21 11:23:30
CQG WebSocket | Opening WebSocket. | 2018-06-21 11:23:31
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 11:23:31
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 11:23:31
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 11:23:31
CQG WebSocket | Header line. Sec-WebSocket-Accept: np4u3G5dtr4hxv13EYhgtNmb+KU= | 2018-06-21 11:23:31
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 11:23:31
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 11:23:31
CQG WebSocket | Header line. | 2018-06-21 11:23:31
CQG WebSocket | Web socket state is now open. | 2018-06-21 11:23:31
CQG WebAPI | WebSocket connected. | 2018-06-21 11:23:31
CQG WebAPI | Sending market data logon message. | 2018-06-21 11:23:31
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 11:23:31 *
CQG WebSocket socket (6) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Initiating close of socket by core. | 2018-06-21 11:23:31
CQG WebSocket | WebSocket closed. | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Sending bytes from final send buffer: 8 | 2018-06-21 11:23:31
CQG WebAPI | WebSocket closed. | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Write in progress. Shutdown being delayed. | 2018-06-21 11:23:31
CQG WebAPI | Disconnected. | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Write has completed. Shutdown being performed. | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Shutdown started. Waiting for graceful close. | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Socket gracefully closed by remote side. | 2018-06-21 11:23:31
CQG WebSocket socket (6) | Closed. | 2018-06-21 11:23:31

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 12:46:49
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 12:46:49
CQG WebSocket socket (90) | Creating socket. Using TLS 1.2. | 2018-06-21 12:46:49
CQG WebSocket socket (90) | Connecting to IP: 208.48.16.32. | 2018-06-21 12:46:49
CQG WebSocket | Opening WebSocket. | 2018-06-21 12:46:49
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 12:46:49
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 12:46:50
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 12:46:50
CQG WebSocket | Header line. Sec-WebSocket-Accept: Zh4AngRBjP5Ev4R93mu4jAqjkGE= | 2018-06-21 12:46:50
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 12:46:50
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 12:46:50
CQG WebSocket | Header line. | 2018-06-21 12:46:50
CQG WebSocket | Web socket state is now open. | 2018-06-21 12:46:50
CQG WebAPI | WebSocket connected. | 2018-06-21 12:46:50
CQG WebAPI | Sending market data logon message. | 2018-06-21 12:46:50
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 12:46:50 *
CQG WebSocket socket (90) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Initiating close of socket by core. | 2018-06-21 12:46:50
CQG WebSocket | WebSocket closed. | 2018-06-21 12:46:50
CQG WebAPI | WebSocket closed. | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Sending bytes from final send buffer: 8 | 2018-06-21 12:46:50
CQG WebAPI | Disconnected. | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Write in progress. Shutdown being delayed. | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Write has completed. Shutdown being performed. | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Shutdown started. Waiting for graceful close. | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Socket gracefully closed by remote side. | 2018-06-21 12:46:50
CQG WebSocket socket (90) | Closed. | 2018-06-21 12:46:50

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 12:50:34
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 12:50:34
CQG WebSocket socket (95) | Creating socket. Using TLS 1.2. | 2018-06-21 12:50:34
CQG WebSocket socket (95) | Connecting to IP: 208.48.16.32. | 2018-06-21 12:50:34
CQG WebSocket | Opening WebSocket. | 2018-06-21 12:50:34
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 12:50:34
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 12:50:35
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 12:50:35
CQG WebSocket | Header line. Sec-WebSocket-Accept: A8x6r8AWylU+xS/h8KWzkpAvDCE= | 2018-06-21 12:50:35
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 12:50:35
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 12:50:35
CQG WebSocket | Header line. | 2018-06-21 12:50:35
CQG WebSocket | Web socket state is now open. | 2018-06-21 12:50:35
CQG WebAPI | WebSocket connected. | 2018-06-21 12:50:35
CQG WebAPI | Sending market data logon message. | 2018-06-21 12:50:35
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 12:50:35 *
CQG WebSocket socket (95) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Initiating close of socket by core. | 2018-06-21 12:50:35
CQG WebSocket | WebSocket closed. | 2018-06-21 12:50:35
CQG WebAPI | WebSocket closed. | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Sending bytes from final send buffer: 8 | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Write in progress. Shutdown being delayed. | 2018-06-21 12:50:35
CQG WebAPI | Disconnected. | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Write has completed. Shutdown being performed. | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Shutdown started. Waiting for graceful close. | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Socket gracefully closed by remote side. | 2018-06-21 12:50:35
CQG WebSocket socket (95) | Closed. | 2018-06-21 12:50:35

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 12:50:48
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 12:50:48
CQG WebSocket socket (96) | Creating socket. Using TLS 1.2. | 2018-06-21 12:50:48
CQG WebSocket socket (96) | Connecting to IP: 208.48.16.32. | 2018-06-21 12:50:48
CQG WebSocket | Opening WebSocket. | 2018-06-21 12:50:48
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 12:50:48
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 12:50:49
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 12:50:49
CQG WebSocket | Header line. Sec-WebSocket-Accept: SJPsujxOdh2vSGrwGY8S0uk5Mis= | 2018-06-21 12:50:49
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 12:50:49
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 12:50:49
CQG WebSocket | Header line. | 2018-06-21 12:50:49
CQG WebSocket | Web socket state is now open. | 2018-06-21 12:50:49
CQG WebAPI | WebSocket connected. | 2018-06-21 12:50:49
CQG WebAPI | Sending market data logon message. | 2018-06-21 12:50:49
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 12:50:49 *
CQG WebSocket socket (96) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Initiating close of socket by core. | 2018-06-21 12:50:49
CQG WebSocket | WebSocket closed. | 2018-06-21 12:50:49
CQG WebAPI | WebSocket closed. | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Sending bytes from final send buffer: 8 | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Write in progress. Shutdown being delayed. | 2018-06-21 12:50:49
CQG WebAPI | Disconnected. | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Write has completed. Shutdown being performed. | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Shutdown started. Waiting for graceful close. | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Socket gracefully closed by remote side. | 2018-06-21 12:50:49
CQG WebSocket socket (96) | Closed. | 2018-06-21 12:50:49
Sierra Chart account data changed. Requesting updated account information. | 2018-06-21 12:54:20
HTTPS connection to login.sierrachart.com:443 (102) | Creating socket. Using TLS 1.2. | 2018-06-21 12:54:20
HTTPS connection to login.sierrachart.com:443 (102) | Connecting to IP: 204.15.192.109. | 2018-06-21 12:54:20
Successfully processed Sierra Chart account data. | 2018-06-21 12:54:20
HTTPS connection to www.sierrachart.com:443 (103) | Creating socket. Using TLS 1.2. | 2018-06-21 12:54:20
HTTPS connection to www.sierrachart.com:443 (103) | Connecting to IP: 204.15.192.108. | 2018-06-21 12:54:20
HTTPS connection to login.sierrachart.com:443 (102) | Socket gracefully closed by remote side. | 2018-06-21 12:54:25
HTTPS connection to login.sierrachart.com:443 (102) | Received socket Close event. | 2018-06-21 12:54:25
HTTPS connection to login.sierrachart.com:443 (102) | Initiating close of socket by core. | 2018-06-21 12:54:25
HTTPS connection to login.sierrachart.com:443 (102) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-21 12:54:25
HTTPS connection to login.sierrachart.com:443 (102) | Closed. | 2018-06-21 12:54:25
HTTPS connection to www.sierrachart.com:443 (103) | Socket gracefully closed by remote side. | 2018-06-21 12:54:26
HTTPS connection to www.sierrachart.com:443 (103) | Received socket Close event. | 2018-06-21 12:54:26
HTTPS connection to www.sierrachart.com:443 (103) | Initiating close of socket by core. | 2018-06-21 12:54:26
HTTPS connection to www.sierrachart.com:443 (103) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-21 12:54:26
HTTPS connection to www.sierrachart.com:443 (103) | Closed. | 2018-06-21 12:54:26

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 14:32:45
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 14:32:45
CQG WebSocket socket (203) | Creating socket. Using TLS 1.2. | 2018-06-21 14:32:45
CQG WebSocket socket (203) | Connecting to IP: 208.48.16.32. | 2018-06-21 14:32:45
CQG WebSocket | Opening WebSocket. | 2018-06-21 14:32:45
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 14:32:45
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 14:32:46
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 14:32:46
CQG WebSocket | Header line. Sec-WebSocket-Accept: VWt5PfmTXA8Mq3EQTnfawEDHCY8= | 2018-06-21 14:32:46
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 14:32:46
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 14:32:46
CQG WebSocket | Header line. | 2018-06-21 14:32:46
CQG WebSocket | Web socket state is now open. | 2018-06-21 14:32:46
CQG WebAPI | WebSocket connected. | 2018-06-21 14:32:46
CQG WebAPI | Sending market data logon message. | 2018-06-21 14:32:46
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 14:32:46 *
CQG WebSocket socket (203) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Initiating close of socket by core. | 2018-06-21 14:32:46
CQG WebSocket | WebSocket closed. | 2018-06-21 14:32:46
CQG WebAPI | WebSocket closed. | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Sending bytes from final send buffer: 8 | 2018-06-21 14:32:46
CQG WebAPI | Disconnected. | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Write in progress. Shutdown being delayed. | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Write has completed. Shutdown being performed. | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Shutdown started. Waiting for graceful close. | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Socket gracefully closed by remote side. | 2018-06-21 14:32:46
CQG WebSocket socket (203) | Closed. | 2018-06-21 14:32:46

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 14:32:48
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 14:32:48
CQG WebSocket socket (204) | Creating socket. Using TLS 1.2. | 2018-06-21 14:32:48
CQG WebSocket socket (204) | Connecting to IP: 208.48.16.32. | 2018-06-21 14:32:48
CQG WebSocket | Opening WebSocket. | 2018-06-21 14:32:48
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 14:32:48
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 14:32:48
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 14:32:48
CQG WebSocket | Header line. Sec-WebSocket-Accept: HEr8X4JphqKh7LsKB6DeZCQ2bt8= | 2018-06-21 14:32:48
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 14:32:48
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 14:32:48
CQG WebSocket | Header line. | 2018-06-21 14:32:48
CQG WebSocket | Web socket state is now open. | 2018-06-21 14:32:48
CQG WebAPI | WebSocket connected. | 2018-06-21 14:32:48
CQG WebAPI | Sending market data logon message. | 2018-06-21 14:32:48
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 14:32:49 *
CQG WebSocket socket (204) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Initiating close of socket by core. | 2018-06-21 14:32:49
CQG WebSocket | WebSocket closed. | 2018-06-21 14:32:49
CQG WebAPI | WebSocket closed. | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Sending bytes from final send buffer: 8 | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Write in progress. Shutdown being delayed. | 2018-06-21 14:32:49
CQG WebAPI | Disconnected. | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Write has completed. Shutdown being performed. | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Shutdown started. Waiting for graceful close. | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Socket gracefully closed by remote side. | 2018-06-21 14:32:49
CQG WebSocket socket (204) | Closed. | 2018-06-21 14:32:49

CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-06-21 14:32:50
CQG WebSocket | Connecting to WebSocket server. | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Creating socket. Using TLS 1.2. | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Connecting to IP: 208.48.16.32. | 2018-06-21 14:32:50
CQG WebSocket | Opening WebSocket. | 2018-06-21 14:32:50
CQG WebSocket | Sending WebSocket handshake. | 2018-06-21 14:32:50
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-06-21 14:32:50
CQG WebSocket | Header line. Connection: upgrade | 2018-06-21 14:32:50
CQG WebSocket | Header line. Sec-WebSocket-Accept: S5kV/dbZ2XEktqE+TMsIPceW4Ng= | 2018-06-21 14:32:50
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-06-21 14:32:50
CQG WebSocket | Header line. Upgrade: websocket | 2018-06-21 14:32:50
CQG WebSocket | Header line. | 2018-06-21 14:32:50
CQG WebSocket | Web socket state is now open. | 2018-06-21 14:32:50
CQG WebAPI | WebSocket connected. | 2018-06-21 14:32:50
CQG WebAPI | Sending market data logon message. | 2018-06-21 14:32:50
CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 14:32:50 *
CQG WebSocket socket (205) | Adding bytes from final send buffer from buffered socket: 8 | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Initiating close of socket by core. | 2018-06-21 14:32:50
CQG WebSocket | WebSocket closed. | 2018-06-21 14:32:50
CQG WebAPI | WebSocket closed. | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Sending bytes from final send buffer: 8 | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Write in progress. Shutdown being delayed. | 2018-06-21 14:32:50
CQG WebAPI | Disconnected. | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Write has completed. Shutdown being performed. | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Shutdown started. Waiting for graceful close. | 2018-06-21 14:32:50
CQG WebSocket socket (205) | Socket gracefully closed by remote side. | 2018-06-21 14:32:51
CQG WebSocket socket (205) | Closed. | 2018-06-21 14:32:51
[2018-06-21 15:59:48]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:


CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-06-21 14:32:50 *

Refer to:
http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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