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Date/Time: Wed, 24 Apr 2024 05:54:36 +0000



Issue with Number bars poc extension

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[2018-06-21 08:37:49]
User657944 - Posts: 173
Hi team,

since today I'm having trouble to have the extension of the POC in number bars, it's not visible also if I set both value and name to be visible in subgraph. It started today till yesterday evening was ok, and I was on 1762 release I move to the current version 1767 no difference same issue.
thx

Alberto
[2018-06-21 11:09:24]
User657944 - Posts: 173
Update I have other chart where the poc is extending wiht FADXU8 (i.e. on FGBLU8 is not working) but when I try to duplicate the chart start going crazy and it's going to continue looping changing the settings from 60 min to 2,5tick range and so on so it's impossible to duplicate a chart with number bars and poc extension working right. Please check
Date Time Of Last Edit: 2018-06-21 11:09:45
[2018-06-21 11:49:55]
User657944 - Posts: 173
BAck to release 1757 poc extension i working for the specific chart not duplicating it's probably related to a file corruption on my side since other chart are duplicating corretly. So no need to support anymore.Thx
[2018-06-21 18:18:07]
John - SC Support - Posts: 31059
We are unable to reproduce the problem on the current version - 1767. It is very unusual for files to get corrupted, unless there was an outside manipulation. But, we are glad things are back working for you.

Let us know if this occurs again and supply us with the chartbook when it does so we can take a look.
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[2018-06-21 18:46:20]
Sierra Chart Engineering - Posts: 104368
but when I try to duplicate the chart start going crazy and it's going to continue looping changing the settings from 60 min to 2,5tick range and so on so it's impossible to duplicate a chart with number bars and poc extension working right. Please check
For help with this, refer to:
http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#ChartsReloadingOften
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-21 20:21:49]
User657944 - Posts: 173
thx for the info

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