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Date/Time: Tue, 23 Apr 2024 14:00:33 +0000



Data Feed Disconnects and Message Log shows Windows Error Code 10053

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[2018-06-19 22:30:47]
Lucky Hat - Posts: 4
My data feed is randomly disconnecting from time to time. Today I notice this in the Message Log: Windows Error Code 10053
Screen shot of log for this time period is attached. I am using the CQG data feed (FIX connection). I am able to reconnect to manually each time.

Computer is 1 month old and is running Windows 10 Pro for Workstations. Exact specs attached in screenshot.

How can I best fix this please?

Thank you in advance.
Private File
Private File
[2018-06-20 03:16:28]
Sierra Chart Engineering - Posts: 104368
This is a common problem with CQG.

Refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG

We cannot provide further help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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