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Date/Time: Fri, 29 Mar 2024 08:43:38 +0000



right click menu disappears

View Count: 1355

[2018-06-19 08:14:52]
User21339 - Posts: 61
any idea why this is happening?
https://i.imgur.com/Sv3fDdN.gifv
[2018-06-19 10:05:02]
Sierra Chart Engineering - Posts: 104368
This is a good continuing example, of the poor quality of the Windows operating system.

This is operating system controlled, and we can actually duplicate it by moving the pointer slowly over to the left where that submenu is displayed.

We will see if we can figure out some kind of workaround.


This is why we have lost total complete faith in Microsoft, and why we are gradually moving away reliance on them.

When there was a problem, with the Microsoft date and time controls, we were told to move more towards their crap, we did the exact opposite and pulled away and developed our own date and time controls.

This is what we are going to continue to do. Now we have to develop our own menus apparently. Why not. Might as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2018-06-19 10:06:50
[2018-06-19 10:15:57]
Sierra Chart Engineering - Posts: 104368
We would tend to suspect there is some particular system metric setting which probably will greatly reduced this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-20 03:10:23]
Sierra Chart Engineering - Posts: 104368
This is from one of our programmers:
Try to override the settings responsible for menu appearance once again by repeating these steps: https://www.top-password.com/blog/fix-windows-10-opens-right-click-context-menu-to-left-side/

Or maybe he is clicking on the far right side of the screen, in that case I was able to reproduce the issue, there is a small gap between the main context menu and submenu and when moving mouse very slowly over that space the submenu can disappear.

We really cannot beyond this. And it would be quite some time for us to implement our own menus.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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