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Date/Time: Thu, 25 Apr 2024 21:17:13 +0000



No Data UKOil (FXCM)

View Count: 1215

[2013-10-14 08:06:44]
User69235 - Posts: 1
regularly there are no intraday data for UKOil
"delete all data and download" doesn't help!
[2013-10-16 03:29:26]
Sierra Chart Engineering - Posts: 104368
We are noticing this. There is a problem with the data feed for this symbol from FXCM. This is something we do not control.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-07 06:54:55]
Sierra Chart Engineering - Posts: 104368
We would like to let you know that the problem with the UKOil symbol was resolved about a week ago.

We had thought it was a problem on the FXCM side, but we realized it was a small bug affecting one of ours servers.

Market data for this symbol is now delivered without any problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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