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Direct MessagesDate/Time: Tue, 07 May 2024 06:04:03 +0000
STICKY
View Count: 768
| [2018-06-12 15:05:08] |
| bookert4 - Posts: 56 |
|
Hello Support, Chartbook sticking with message. Please advise. Thank you. Reading Internal Order ID file. | 2018-06-12 09:28:38 Reading Trade Orders file. | 2018-06-12 09:28:38 Reading Trade Positions file. | 2018-06-12 09:28:38 Listening on UDP port 22903. | 2018-06-12 09:28:38 Software version: 1762 32-bit | 2018-06-12 09:28:38 Usage end date: 2018-06-15 | 2018-06-12 09:28:38 Enabled for: Advanced Features. | 2018-06-12 09:28:38 Enabled for: Advanced Features 2. | 2018-06-12 09:28:38 Enabled for: Sierra Chart Historical Data Service. | 2018-06-12 09:28:38 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-06-12 09:28:38 Current selected Data/Trading service: TD Ameritrade | 2018-06-12 09:28:38 Chart Update Interval: 500 | 2018-06-12 09:28:38 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-06-12 09:28:38 2018-06-12 09:28:38 Local computer time | 2018-06-12 09:28:38 2018-06-12 14:28:38 Local computer time in UTC | 2018-06-12 09:28:38 2018-06-12 09:28:38 Local computer time in SC Time Zone | 2018-06-12 09:28:38 2018-06-12 14:28:37 Server time in UTC | 2018-06-12 09:28:38 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-06-12 09:28:38 Program path: C:\SierraChart\ | 2018-06-12 09:28:38 Data Files path: C:\SierraChart\Data\ | 2018-06-12 09:28:38 OS Version Number: 10.0 | 2018-06-12 09:28:38 Locale Setting: C | 2018-06-12 09:28:38 Checking for new symbol settings for service code tda | 2018-06-12 09:28:38 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-06-12 09:28:38 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-06-12 09:28:38 Requesting symbol settings for service code tda. Overwrite = on. | 2018-06-12 09:28:39 Symbol settings received. | 2018-06-12 09:28:39 Processed 762 symbol settings. | 2018-06-12 09:28:39 Received 5 login tokens. | 2018-06-12 09:28:39 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-06-12 09:28:40 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-06-12 09:28:40 HTTPS connection to login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-06-12 09:28:42 HTTPS connection to login.sierrachart.com:443 (1) | Received socket Close event. | 2018-06-12 09:28:42 HTTPS connection to login.sierrachart.com:443 (1) | Initiating close of socket by core. | 2018-06-12 09:28:42 HTTPS connection to login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-12 09:28:42 HTTPS connection to login.sierrachart.com:443 (1) | Closed. | 2018-06-12 09:28:42 TD Ameritrade | Connecting. | 2018-06-12 09:28:44 TD Ameritrade | Logging in. (Step 1 of 3) | 2018-06-12 09:28:44 HTTPS connection to apis.tdameritrade.com:443 (6) | Creating socket. Using TLS 1.0. | 2018-06-12 09:28:44 HTTPS connection to apis.tdameritrade.com:443 (6) | Connecting to IP: 216.105.251.201. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-12 09:28:44 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-06-12 09:28:44 TD Ameritrade | Authorized for streamer data. Account: 77*** | 2018-06-12 09:28:44 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2018-06-12 09:28:44 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2018-06-12 09:28:44 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2018-06-12 09:28:44 TD Ameritrade | Connected to data and trading server. | 2018-06-12 09:28:44 TD Ameritrade | Starting real-time market data updates for: MTBC. ID: 1 | 2018-06-12 09:28:44 TD Ameritrade | Requesting security definition data for: MTBC. ID: 1 | 2018-06-12 09:28:44 TD Ameritrade | Starting real-time market data updates for: IPXL. ID: 2 | 2018-06-12 09:28:44 TD Ameritrade | Requesting security definition data for: IPXL. ID: 2 | 2018-06-12 09:28:44 TD Ameritrade | Streamer request #1 initiated. | 2018-06-12 09:28:45 HTTPS connection to ameritrade02.streamer.com:443 (7) | Creating socket. Using TLS 1.0. | 2018-06-12 09:28:45 HTTPS connection to ameritrade02.streamer.com:443 (7) | Connecting to IP: 216.105.251.37. | 2018-06-12 09:28:45 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-4 | 2018-06-12 09:28:45 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-06-12 09:28:46 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-06-12 09:28:46 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-06-12 09:28:46 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-12 09:28:46 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-06-12 09:28:46 $SPX.X #1 | Reloading chart. | 2018-06-12 09:28:49 $SPX.X #2 | Reloading chart. | 2018-06-12 09:28:49 $SPX.X 60 Min #3 | Reloading chart. | 2018-06-12 09:28:49 $SPX.X 1 Day #5 | Reloading chart. | 2018-06-12 09:28:49 $SPX.X 1 Day #4 | Reloading chart. | 2018-06-12 09:28:49 $SPX.X 10000 Trades #6 | Reloading chart. | 2018-06-12 09:28:50 $SPX.X 1 Day #7 | Reloading chart. | 2018-06-12 09:28:50 TD Ameritrade | Starting real-time market data updates for: $SPX.X. ID: 3 | 2018-06-12 09:28:57 TD Ameritrade | Requesting security definition data for: $SPX.X. ID: 3 | 2018-06-12 09:28:57 TD Ameritrade | Using primary service for historical data for $SPX.X | 2018-06-12 09:28:57 Intraday data recording state for symbol $SPX.X is set to download 'Pending'. | 2018-06-12 09:28:57 Delaying start of download for $SPX.X | 2018-06-12 09:28:57 TD Ameritrade | Old streamer request finished. Request ID: 1. | 2018-06-12 09:28:58 HTTPS connection to ameritrade02.streamer.com:443 (7) | Initiating close of socket by core. | 2018-06-12 09:28:59 HTTPS connection to ameritrade02.streamer.com:443 (7) | Shutdown started. Waiting for graceful close. | 2018-06-12 09:28:59 TD Ameritrade | Streamer request #2 initiated. | 2018-06-12 09:28:59 HTTPS connection to ameritrade02.streamer.com:443 (8) | Creating socket. Using TLS 1.0. | 2018-06-12 09:28:59 HTTPS connection to ameritrade02.streamer.com:443 (8) | Connecting to IP: 216.105.251.37. | 2018-06-12 09:28:59 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-4 | 2018-06-12 09:28:59 HTTPS connection to ameritrade02.streamer.com:443 (7) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-06-12 09:29:00 * HTTPS connection to ameritrade02.streamer.com:443 (7) | Socket gracefully closed by remote side. | 2018-06-12 09:29:00 HTTPS connection to ameritrade02.streamer.com:443 (7) | Closed. | 2018-06-12 09:29:00 HD Request # 2 | Downloading Intraday chart data for $SPX.X to the file $SPX.X.scid. Service: tda | 2018-06-12 09:29:05 HD Request # 2 | Download start date-time: 2018-06-12 09:25:37.000 | 2018-06-12 09:29:05 HD Request # 2 | Requesting 0 days of historical Minute data. | 2018-06-12 09:29:05 HD Request # 2 | Receiving Intraday data for $SPX.X starting at 2018-06-12 08:30:00 | 2018-06-12 09:29:05 HD Request # 2 | Timestamp of first Intraday data file record written: 2018-06-12 09:26:00 | 2018-06-12 09:29:05 HD Request # 2 | Received 59 records from 2018-06-12 08:30:00 to 2018-06-12 09:28:00 (58.0 minutes) and wrote 3 records for $SPX.X | 2018-06-12 09:29:05 Added 4 Time and Sales records to Intraday data file for $SPX.X after download. | 2018-06-12 09:29:05 HD Request # 2 | Completion time: 0s | 2018-06-12 09:29:05 HD Request # 2 | Intraday data download complete for $SPX.X. Unique request ID: 1 | 2018-06-12 09:29:05 Removed historical data download ID 1 | 2018-06-12 09:29:05 Real-time Intraday chart data file updates started for $SPX.X | 2018-06-12 09:29:05 Intraday chart data file opened for $SPX.X | 2018-06-12 09:29:05 Opened cached Intraday file: C:\SierraChart\Data\$SPX.X.scid | 2018-06-12 09:29:07 SNAP 190 Trades #5 | Reloading chart. | 2018-06-12 09:29:19 SNAP 1000 Trades #7 | Reloading chart. | 2018-06-12 09:29:19 SNAP 500 Trades #8 | Reloading chart. | 2018-06-12 09:29:20 SNAP 500 Trades #10 | Reloading chart. | 2018-06-12 09:29:20 TD Ameritrade | Starting real-time market data updates for: VALE. ID: 4 | 2018-06-12 09:29:20 TD Ameritrade | Requesting security definition data for: VALE. ID: 4 | 2018-06-12 09:29:20 TD Ameritrade | Starting real-time market data updates for: HTZ. ID: 5 | 2018-06-12 09:29:20 TD Ameritrade | Requesting security definition data for: HTZ. ID: 5 | 2018-06-12 09:29:20 TD Ameritrade | Starting real-time market data updates for: TEVA. ID: 6 | 2018-06-12 09:29:20 TD Ameritrade | Requesting security definition data for: TEVA. ID: 6 | 2018-06-12 09:29:20 TD Ameritrade | Starting real-time market data updates for: IMMU. ID: 7 | 2018-06-12 09:29:20 TD Ameritrade | Requesting security definition data for: IMMU. ID: 7 | 2018-06-12 09:29:20 TD Ameritrade | Starting real-time market data updates for: SNAP. ID: 8 | 2018-06-12 09:29:20 TD Ameritrade | Requesting security definition data for: SNAP. ID: 8 | 2018-06-12 09:29:20 TD Ameritrade | Starting real-time market data updates for: GE. ID: 9 | 2018-06-12 09:29:20 TD Ameritrade | Requesting security definition data for: GE. ID: 9 | 2018-06-12 09:29:20 Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:29:21 * Array message repeat count limit reached. | 2018-06-12 09:29:21 * Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: SNAP | 2018-06-12 09:29:21 Intraday data recording state for symbol SNAP is set to download 'Pending'. | 2018-06-12 09:29:21 Delaying start of download for SNAP | 2018-06-12 09:29:21 TD Ameritrade | Old streamer request finished. Request ID: 2. | 2018-06-12 09:29:22 HTTPS connection to ameritrade02.streamer.com:443 (8) | Initiating close of socket by core. | 2018-06-12 09:29:22 HTTPS connection to ameritrade02.streamer.com:443 (8) | Shutdown started. Waiting for graceful close. | 2018-06-12 09:29:22 TD Ameritrade | Streamer request #3 initiated. | 2018-06-12 09:29:23 HTTPS connection to ameritrade02.streamer.com:443 (9) | Creating socket. Using TLS 1.0. | 2018-06-12 09:29:23 HTTPS connection to ameritrade02.streamer.com:443 (9) | Connecting to IP: 216.105.251.37. | 2018-06-12 09:29:23 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-4 | 2018-06-12 09:29:23 HTTPS connection to ameritrade02.streamer.com:443 (8) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-06-12 09:29:23 * HTTPS connection to ameritrade02.streamer.com:443 (8) | Socket gracefully closed by remote side. | 2018-06-12 09:29:23 HTTPS connection to ameritrade02.streamer.com:443 (8) | Closed. | 2018-06-12 09:29:23 HD Request # 3 | Downloading Intraday chart data for SNAP to the file SNAP.scid. Service: equities.us | 2018-06-12 09:29:28 HD Request # 3 | Download start date-time: 2018-06-12 09:15:53.000 | 2018-06-12 09:29:28 HD Request # 3 | Using server: ds7.sierracharts.com port 10149 | 2018-06-12 09:29:28 Socket (10) | Creating socket. | 2018-06-12 09:29:28 Socket (10) | Connecting to IP: 8.18.161.133. | 2018-06-12 09:29:28 HD Request # 3 | Setting DTC encoding to Binary VLS | 2018-06-12 09:29:28 HD Request # 3 | Sending historical data logon request message. | 2018-06-12 09:29:28 HD Request # 3 | Requesting Intraday data. Start date-time: 2018-06-12 09:15:53. Record interval: 0. Symbol: SNAP | 2018-06-12 09:29:28 HD Request # 3 | Decompressing data. | 2018-06-12 09:29:28 Socket (10) | Initiating close of socket by core. | 2018-06-12 09:29:28 Socket (10) | Shutdown started. Waiting for graceful close. | 2018-06-12 09:29:28 Historical data download thread signaled to stop. | 2018-06-12 09:29:28 HD Request # 3 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SNAP | 2018-06-12 09:29:28 HD Request # 3 | Completion time: 0s | 2018-06-12 09:29:28 HD Request # 3 | Intraday data download complete for SNAP. Unique request ID: 2 | 2018-06-12 09:29:28 Removed historical data download ID 2 | 2018-06-12 09:29:28 Real-time Intraday chart data file updates started for SNAP | 2018-06-12 09:29:28 Intraday chart data file opened for SNAP | 2018-06-12 09:29:28 TD Ameritrade | Using primary service for historical data for SNAP | 2018-06-12 09:29:28 Intraday data recording state for symbol SNAP is set to download 'Pending'. | 2018-06-12 09:29:28 HD Request # 4 | Downloading Intraday chart data for SNAP to the file SNAP.scid. Service: equities.us | 2018-06-12 09:29:28 HD Request # 4 | Download start date-time: 2018-06-12 09:15:53.000 | 2018-06-12 09:29:28 HD Request # 4 | Requesting 0 days of historical Minute data. | 2018-06-12 09:29:28 Socket (10) | Socket gracefully closed by remote side. | 2018-06-12 09:29:28 Socket (10) | Closed. | 2018-06-12 09:29:28 HD Request # 4 | Receiving Intraday data for SNAP starting at 2018-06-12 06:00:00 | 2018-06-12 09:29:28 HD Request # 4 | Received 112 records from 2018-06-12 06:00:00 to 2018-06-12 08:59:00 (3.0 hours) and wrote 0 records for SNAP | 2018-06-12 09:29:28 HD Request # 4 | Completion time: 0s | 2018-06-12 09:29:28 HD Request # 4 | Intraday data download complete for SNAP. Unique request ID: 3 | 2018-06-12 09:29:28 Removed historical data download ID 3 | 2018-06-12 09:29:28 Real-time Intraday chart data file updates started for SNAP | 2018-06-12 09:29:28 Intraday chart data file opened for SNAP | 2018-06-12 09:29:28 HTZ 190 Trades #5 | Reloading chart. | 2018-06-12 09:30:31 HTZ 1000 Trades #7 | Reloading chart. | 2018-06-12 09:30:31 HTZ 500 Trades #8 | Reloading chart. | 2018-06-12 09:30:31 HTZ 500 Trades #10 | Reloading chart. | 2018-06-12 09:30:31 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: HTZ | 2018-06-12 09:30:32 Intraday data recording state for symbol HTZ is set to download 'Pending'. | 2018-06-12 09:30:32 HD Request # 5 | Downloading Intraday chart data for HTZ to the file HTZ.scid. Service: equities.us | 2018-06-12 09:30:32 HD Request # 5 | Download start date-time: 2018-06-12 09:15:53.000 | 2018-06-12 09:30:32 HD Request # 5 | Using server: ds1.sierracharts.com port 10150 | 2018-06-12 09:30:32 Socket (12) | Creating socket. | 2018-06-12 09:30:32 Socket (12) | Connecting to IP: 8.18.161.135. | 2018-06-12 09:30:32 HD Request # 5 | Setting DTC encoding to Binary VLS | 2018-06-12 09:30:32 HD Request # 5 | Sending historical data logon request message. | 2018-06-12 09:30:32 HD Request # 5 | Requesting Intraday data. Start date-time: 2018-06-12 09:15:53. Record interval: 0. Symbol: HTZ | 2018-06-12 09:30:32 HD Request # 5 | Decompressing data. | 2018-06-12 09:30:32 Socket (12) | Initiating close of socket by core. | 2018-06-12 09:30:32 Socket (12) | Shutdown started. Waiting for graceful close. | 2018-06-12 09:30:32 Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 * C |
| [2018-06-12 17:52:36] |
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Not sure what you mean by sticking. But we are aware that TD Ameritrade is having some issues today with market data. If the charts are not updating, refer to help topic 3.4: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed We will also look into this: Chart #7 | Three Line Break Chart EndingDateTime: Array is unallocated. | 2018-06-12 09:30:32 *
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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