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Date/Time: Fri, 26 Apr 2024 17:27:56 +0000



User Contributed Studies Not Listed on 2nd Instance

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[2018-06-11 16:28:54]
TSiSVT - Posts: 21
I am running 3 instances and I noticed that user contributed studies aren't showing on the 2nd and 3rd instance. What needs to be done to get these to show? Attached are images.
imagePrimary Instance.png / V - Attached On 2018-06-11 16:27:45 UTC - Size: 7.69 KB - 231 views
imageInstance 2-3.png / V - Attached On 2018-06-11 16:27:52 UTC - Size: 6.29 KB - 209 views
Attachment Deleted.
[2018-06-11 17:28:01]
Sierra Chart Engineering - Posts: 104368
Install Sierra Chart again by using Help >> Download Current Version:
Software Download: Fast Update

This will give you the files. But perhaps security software on your software is removing them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-11 17:48:42]
TSiSVT - Posts: 21
I solved the issue by manually copying the UserContributedStudies_64.dll file and pasting into each of the additional instance's data folders.

I did download the current version (was on prerelease) but the file didn't populate in the additional instance's data folders.
[2018-06-11 17:54:19]
Sierra Chart Engineering - Posts: 104368
Okay that's interesting. We did run a test and the file did get installed.

Anyway, as long as it is resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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