Support Board
Date/Time: Mon, 15 Sep 2025 04:35:36 +0000
User Contributed Studies Not Listed on 2nd Instance
View Count: 1153
| [2018-06-11 16:28:54] |
| TSiSVT - Posts: 21 |
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I am running 3 instances and I noticed that user contributed studies aren't showing on the 2nd and 3rd instance. What needs to be done to get these to show? Attached are images.
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 Primary Instance.png / V - Attached On 2018-06-11 16:27:45 UTC - Size: 7.69 KB - 292 views Instance 2-3.png / V - Attached On 2018-06-11 16:27:52 UTC - Size: 6.29 KB - 267 views Attachment Deleted. |
| [2018-06-11 17:28:01] |
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Install Sierra Chart again by using Help >> Download Current Version: Software Download: Fast Update This will give you the files. But perhaps security software on your software is removing them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-11 17:48:42] |
| TSiSVT - Posts: 21 |
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I solved the issue by manually copying the UserContributedStudies_64.dll file and pasting into each of the additional instance's data folders. I did download the current version (was on prerelease) but the file didn't populate in the additional instance's data folders. |
| [2018-06-11 17:54:19] |
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Okay that's interesting. We did run a test and the file did get installed. Anyway, as long as it is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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