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Date/Time: Sat, 27 Apr 2024 03:55:11 +0000



v1763 crashes

View Count: 951

[2018-06-10 19:15:41]
Mistic - Posts: 76
Just updated to the latest pre-release v1763, after opening up chartbook, sierrachart_64 crashes. Rolling back to v1761 which does work. Need anything from me to fix the bug, let me know.
[2018-06-10 21:50:17]
Sierra Chart Engineering - Posts: 104368
Provide the Chartbook and we will test it. Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile


We are surprised about the problem though. So not totally sure at this point what the cause is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-10 21:50:31
[2018-06-10 22:48:26]
Mistic - Posts: 76
Ok. Have a look. Thanks
Private File
Private File
[2018-06-11 08:23:32]
Sierra Chart Engineering - Posts: 104368
We observed no abnormal problems using that Chartbook or spreadsheet.

For the time being we have to set this aside. We do not know what the cause is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-11 13:40:54]
Mistic - Posts: 76
Ok. I restarted my machine, updated SC again to v1763. No crashing now. Couldn't tell you why it crashed yesterday but seems to be working now. Thank you for testing chartbook/spreadsheet
[2018-06-11 16:28:28]
Sierra Chart Engineering - Posts: 104368
Okay that is good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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