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Direct MessagesDate/Time: Fri, 19 Apr 2024 17:52:13 +0000
I CAN OPEN SC BUT THE CONNECTION STAYS RED - CANNOT CONNECT
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| [2018-06-08 18:55:55] |
| User867017 - Posts: 1 |
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DEAR SIRS, I WORK WITH SC IN THE LAST FEW MONTHS AND SUDDENLY ABOUT A WEEK AGO, I CAN LOG IN BUT THE DATA FROM GAIN CAPITAL DOESNT COME TROUGH. ATTACHED LOG FILE SHOWING THE PROBLEM, HAS TO DO SOMETHING WITH THE ONLY THING I SEE DIFFERENT IS THE FOLLOWING PHRASE: AIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-08 14:45:00 THE DATA IS PAID FOR, I CONTACT THE BROKER "CANNON TRADING" AND THEY DON'T SEE ANYTHING WRONG ON THEIR SIDE. PLEASE ADVISE. THANKS. |
 LOG1.txt - Attached On 2018-06-08 18:50:08 UTC - Size: 5.74 KB - 225 views |
| [2018-06-08 19:09:43] |
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This is the relevant message: GAIN Capital FIX Trading: Received a Logout message. Text = Invalid user name or password | 2018-06-08 14:45:00 Follow the instructions here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-08 19:10:04
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