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Date/Time: Tue, 07 May 2024 22:21:43 +0000



Vertical Tool Issue

View Count: 606

[2018-06-07 15:04:26]
User536593 - Posts: 11
When I attempt to add a vertical line on a chart, i point to where i want it located and it
sets to the left of the location 2-3 bars. However, the is NOT true in all cases.

I am using Renko Bars

Any fixes. This is a recent problem
[2018-06-07 18:13:14]
Sierra Chart Engineering - Posts: 104368
This would have to be a data timestamp issue. Not with the drawing tool itself.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-12 14:13:26]
User536593 - Posts: 11
tried that and did not fix issue. Using version 1762 now on Desktop and Laptop, same issue on both.

When using the vertical line, i can highlight 2 or 3 locations the the alignment is off
by 1 or 2 bars. Using Renko 5tick on NQ. Same for arrow.
[2018-06-12 17:31:16]
Sierra Chart Engineering - Posts: 104368
We are unable to reproduce this problem. Can you please include a screenshot with the Vertical line in the incorrect position and tell us the time zone of the chart.

Here are instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image


Also, when you see this problem, is it showing the Vertical Line in the incorrect location before you left-click, or does it shift after you click to place the line?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-12 17:31:35

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