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Date/Time: Wed, 08 May 2024 12:07:20 +0000



trading hotkey malfunction

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[2018-06-07 13:45:07]
User57210 - Posts: 121
I'm getting inconsistent results today regarding my trading keyboard shortcuts. That is, sometimes they are working, other times I get a log message that says I need to enable the functionality.

It's enabled. It's enabled on the main chart, and on the detached trade window. It's enabled everywhere. Again, sometimes it works fine, and then other times (specifically when I click the trade window and then use my hotkeys) it doesn't work.
[2018-06-07 20:20:27]
Sierra Chart Engineering - Posts: 104368
other times I get a log message that says I need to enable the functionality.
This means definitely, that the chart that received the keyboard shortcut did not have trading keyboard shortcut's enabled.

We are going to make an update to the next release coming out today, to indicate what specific chart does not have the keyboard shortcut's enabled. This will help you understand what is happening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2018-06-07 20:21:04

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