Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 25 Apr 2024 01:58:56 +0000
error code 10061
View Count: 1324
| [2018-06-06 18:18:55] |
| User529356 - Posts: 40 |
|
Hello, my data connection randomly cut off this morning and I cannot re-connect. I found the following error and am curious what it means: "DTC client Socket (78) / connection error. Error Code 10061. No connection made as target machine actively refused connection" any thoughts would be graciously appreciated, cheers I submitted the full log from my application just in case its helpful in some way. |
| [2018-06-06 18:29:06] |
| |
|
This is from Rithmic: Rithmic is investigating degraded connectivity into the Rithmic infrastructure due to an ISP failure. The Rithmic system is functioning at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-06 19:27:02] |
| User529356 - Posts: 40 |
|
I understand that things like this happen (ISP failures) every so often. For future reference, what other options do I have for setting up a backup system of access to charts and a functioning trading DOM? I may transition completely around Rithmic eventually as well, though I don't fully understand what is possible at this point. Any information you could share in this regard would be much appreciated.
|
| [2018-06-06 20:01:36] |
| |
|
Refer to this thread about this: https://www.sierrachart.com/SupportBoard.php?ThreadID=34971 It explains everything. Probably no need to be concerned more about this right now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-06 20:25:07] |
| User529356 - Posts: 40 |
|
...that was very good to read. Thanks ~ honestly I seem to recall there being, lets say, a lack of fluid continuity in various regards between sierra chart and rithmic over the years. That noted, I feel right now is a perfect time to learn a bit more about how I may most functionally transition around Rithmic. Would this necessitate me changing from my current brokerage, Optimus, to another broker? Honestly I don't fully understand how such a transition might progress at this point and look forward to learning more. I do know that you all at Sierra Chart are quite skilled dependable knowledgeable and approachable. Many thanks for being so. Any feedback you might have for me I look forward to receiving. cheers |
| [2018-06-09 11:22:39] |
| |
|
You can stay with Optimus. You could have a look at using CTS as a backup: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php And we apologize for the delay, we only had time to go over this Rithmic analysis to find out actually what happened from our perspective, over this weekend. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: