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Date/Time: Sat, 20 Apr 2024 01:51:56 +0000



why can I draw volume profile ?

View Count: 1427

[2018-06-05 19:06:16]
User433934 - Posts: 4
I am paying level 5 on sierra charts so why I am not allowed to draw volume profile ??????

Reading Internal Order ID file. | 2018-06-05 08:03:09
Reading Trade Orders file. | 2018-06-05 08:03:09
Reading Trade Positions file. | 2018-06-05 08:03:09
Listening on UDP port 22904. | 2018-06-05 08:03:09
Software version: 1750 64-bit | 2018-06-05 08:03:09
Usage end date: 2018-07-03 | 2018-06-05 08:03:09
Enabled for: Advanced Features. | 2018-06-05 08:03:09
Enabled for: Advanced Features 2. | 2018-06-05 08:03:09
Enabled for: Sierra Chart Historical Data Service. | 2018-06-05 08:03:09
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-06-05 08:03:09
Current selected Data/Trading service: CTS T4 FIX | 2018-06-05 08:03:09
Chart Update Interval: 500 | 2018-06-05 08:03:09
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-06-05 08:03:09
2018-06-05 08:03:09 Local computer time | 2018-06-05 08:03:09
2018-06-05 12:03:09 Local computer time in UTC | 2018-06-05 08:03:09
2018-06-05 08:03:09 Local computer time in SC Time Zone | 2018-06-05 08:03:09
2018-06-05 12:03:06 Server time in UTC | 2018-06-05 08:03:09
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-06-05 08:03:09
Program path: C:\SierraChart\ | 2018-06-05 08:03:09
Data Files path: C:\SierraChart\Data\ | 2018-06-05 08:03:09
OS Version Number: 10.0 | 2018-06-05 08:03:09
Locale Setting: C | 2018-06-05 08:03:09



ES.20180600.CME_Eq 1 Min #4 | Draw Volume Profile: Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-06-05 14:52:12 *
Date Time Of Last Edit: 2018-06-05 19:35:56
[2018-06-05 19:56:50]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart again to the current version by following the instructions here:
Software Download: Fast Update

This issue has been resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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