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Date/Time: Fri, 29 Mar 2024 10:41:04 +0000



CTS Giving Partial Fills on a Market Order

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[2018-06-05 03:02:27]
User513662 - Posts: 90
Hi,

I put a market order in for 8 contracts and the trade was split (I'm assuming because I have two targets) and CTS came back with a partial fill so I was filled 4 contracts and 3 contracts. How is this possible for a market order entry? My stop was then updated to 7 contracts, and my targets to 4 contracts and 3 contracts (two targets). Then I move my stop to break even which triggered, which should have made me flat, however I still had one contract open with no stops and targets?

This is has been happening frequently for market order entries, which by definition should not give you a partial fill?

Is this something you can look at or is it CTS or Topstep Trader? This is in the Top Step Trader combine.

I want to use the Advanced Connection Model but I have been advised by SC that this will not work in the combine.
Private File
[2018-06-05 06:14:05]
Sierra Chart Engineering - Posts: 104368
We think we know what the problem is.

Disable both of these options and do not use them again with CTS:

Global Trade Settings Windows: Use Server Side OCO Orders (if supported) (Global Settings >> General Trade Settings >> General)
Global Trade Settings Windows: Use Server Side Bracket Orders (if supported) (Global Settings >> General Trade Settings >> General)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-05 06:15:48]
Sierra Chart Engineering - Posts: 104368

This is has been happening frequently for market order entries, which by definition should not give you a partial fill?
Partial fills can happen with market orders.

Also refer to our response above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-05 06:15:59

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