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Date/Time: Wed, 15 May 2024 12:36:44 +0000



External Data/Trading Service Username

View Count: 647

[2018-06-02 15:44:44]
Integral Trader - Posts: 33
Hello,

I'm trying to add a new External Data/Trading Service Username but I'm not sure how too. Do I do the same steps as adding someone with a normal Account Name? This is for setting up someone to access Manage Custom Studies Users.
Date Time Of Last Edit: 2018-06-03 02:18:14
[2018-06-03 03:39:31]
Sierra Chart Engineering - Posts: 104368
There is no longer a need to use the external service username. Just obtain the Sierra Chart Account Name from the user through Help >> About in their installation of Sierra Chart, and use that.

Also make sure they are running a current version and not a significantly older version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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