Support Board
Date/Time: Sat, 05 Jul 2025 00:10:38 +0000
Integration with Trading Services does not work
View Count: 827
| [2018-06-01 20:23:35] |
| Programming_autotrading_phonesup - Posts: 59 |
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I have Barchart data from Sierra Chart and Interactive Brokers account for trading but if I connect to IB it does no longer receive barchart data. I have enabled the Allow Support for Sierra Chart Data Feeds option in the Global Settings >> Data/Trade Service Settings menu. I have followed the instructions on: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices But get the error as shown in the image file attached, and chart does not update. |
 Selectie_067.png / V - Attached On 2018-06-01 20:22:21 UTC - Size: 5.03 KB - 267 views |
| [2018-06-01 21:00:13] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-01 21:33:29] |
| Programming_autotrading_phonesup - Posts: 59 |
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Done :)
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| [2018-06-01 23:34:07] |
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You cannot use symbols like these with Interactive Brokers: RBN18 Refer specifically to these instructions: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices You must use the symbols in File >> Find Symbol for futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-01 23:34:30
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| [2018-06-04 16:45:17] |
| Programming_autotrading_phonesup - Posts: 59 |
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Step 7 in the instructions can easily been overseen. I oversaw it and switched to the Sierra chart symbol use. I missed: For proper data feed mapping it is necessary to use the symbols you see listed in the Find Symbol window for the connected Trading service Thanks for your help. |
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