Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 00:15:14 +0000



DTC problem

View Count: 550

[2018-05-24 14:29:30]
User290704 - Posts: 12
Good afternoon,
I have a problem with orders in live mode.... See the LOG message on the file about DTC compatible service !
I have tried everything, the tecnician from transact have tried as well, no orders works in live but in simulation everything is fine.
Note that I'm using sierra since a while now and that everything was working when I was with CQG few weeks ago and I did not change anything since then.
imageLOG.PNG / V - Attached On 2018-05-24 14:26:30 UTC - Size: 93.43 KB - 211 views
Attachment Deleted.
[2018-05-24 18:22:58]
Sierra Chart Engineering - Posts: 104368
This is now resolved for your account. You will be able to enter the live orders now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account