Support Board
Date/Time: Tue, 04 Nov 2025 15:50:45 +0000
DTC problem
View Count: 731
|   [2018-05-24 14:29:30]     |  
| User290704 - Posts: 13 | 
| 
                Good afternoon, I have a problem with orders in live mode.... See the LOG message on the file about DTC compatible service ! I have tried everything, the tecnician from transact have tried as well, no orders works in live but in simulation everything is fine. Note that I'm using sierra since a while now and that everything was working when I was with CQG few weeks ago and I did not change anything since then.  | 
        
|          Attachment Deleted.  |  
|   [2018-05-24 18:22:58]     |  
|   |  
| 
                This is now resolved for your account. You will be able to enter the live orders now.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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