Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 21:25:41 +0000



Chart Duplication Issue

View Count: 630

[2018-05-23 22:59:59]
User259545 - Posts: 24
In a number of my chartbooks, just in the last few days, I have had this problem making duplicates of my charts. I have the latest release and have completely reloaded the software to no avail. It seems when I make a duplicate of a chart, the candles go from regular body size to very small size. I've included an attached file to illustrate the issue. Chart B is a copy of A using the "Duplicate Chart" function. Anything you could do to help would be greatly appreciated.

Thanks for your time and effort.

Brett Walker
imageImage 1.gif / V - Attached On 2018-05-23 22:57:04 UTC - Size: 79.66 KB - 230 views
[2018-05-24 07:17:57]
Sierra Chart Engineering - Posts: 104368
This has been corrected in the latest prerelease. Update following these instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-24 09:06:46]
Sierra Chart Engineering - Posts: 104368
After updating to version 1750, let us know if you notice any further problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account