Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 07:45:44 +0000



Trade Activity Log > Trade Stats for Charts is pinned to WRONG CHART

View Count: 731

[2018-05-23 12:16:06]
User360283 - Posts: 440
Trade stats for charts is now USELESS. THIS HAS BEEN A PROBLEM FOR SEVERAL WEEKS.
It seems to be pinned to my Chart 240 Min #1.
It should be using my stand alone DOM #3 or my 5min #13
Sorry for my frustration but not receiving a response for Sierra for weeks is frustrating.
help please. Thanks
[2018-05-23 17:49:43]
Sierra Chart Engineering - Posts: 104368
We do not have any solution for this now, we will have to look into this later on. Only one particular chart for a particular Symbol and Trade Account will be listed on the Trade Statistics for Charts tab.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-23 19:38:54]
User360283 - Posts: 440
Thanks. The key might be to allow the user to select the chart to use from those in the chartbook.
Please let me know when you fix this.
[2018-06-03 22:52:24]
User360283 - Posts: 440
Hope this helps. Today, Sunday 6/3 when signing on at 545pm EDT the Trade Stats for Charts is showing the correct chart = my #3.
Let's see what happens when I sign off and sign back on later.
[2018-06-03 23:39:00]
Sierra Chart Engineering - Posts: 104368
We will be implementing a solution but not likely we will be getting to this for about two months. Most likely we will display the trade statistics for each chart maintaining a trade list, and then the totals at the bottom will just simply use only data from the individual unique symbol and trade accounts even if they are listed more than once.

Perhaps we could get to it in the next couple of weeks. We will see. We do not want to make a promise.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-03 23:39:47
[2018-06-04 09:38:36]
User360283 - Posts: 440
FYI As expected a restart of Sierra causes the Trade Stats for Charts to go to the wrong chart.
I'm back to manually writing my trade stats - cash to manage my account. Difficult when trading the ES with a small account
[2018-06-06 05:19:10]
Sierra Chart Engineering - Posts: 104368
We now have this resolved in prerelease 1759.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-06 06:07:09]
User360283 - Posts: 440
Installed pre-release. Version 1759-32 bit. Solve the Trade Stats for Charts issue. Thanks.
But now the To-The-Tic zones custom (subscription) DLL does not work
Help please
[2018-06-06 07:35:16]
Sierra Chart Engineering - Posts: 104368
But now the To-The-Tic zones custom (subscription) DLL does not work
We do not know why this would be the case. Contact the developer of the study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account