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Date/Time: Sun, 05 May 2024 04:58:08 +0000



Need assistance setting up my Sierra charts with Sierra data.

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[2018-05-19 05:28:04]
tradezilla1 - Posts: 69
I tried following the instructions but ended up spending $50 on the charting with no data.. this is really confusing... I do want to try the data but might just have to call IQ Feed because they have someone that can help set it up.... any way anyone can walk me through this and not just post a link for me?

Thanks!
Date Time Of Last Edit: 2018-05-19 06:23:48
[2018-05-19 08:28:56]
Sierra Chart Engineering - Posts: 104368
First of all, understand that it is the exchanges who make this confusing in regards to exchange fees and requirements.

We do see this $50 payment:          

2017-12-14 07:20:09   [Services Balance] | Payment. Paid as 50.00 USD. | New Balance: 50   SYSTEM       50.00

And we see a payment for usage time on this date with 17 USD remaining:
2018-01-14 00:01:03   [Services Balance] | Services Balance adjustment to set Service Package to 5 (Advanced) with the End Date of 2018-02-14. | New Balance: 17   SYSTEM   31 days   5   -33.00 USD

We can help you.

What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above, completely before you ask further questions about real-time futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-19 10:22:32
[2018-05-21 03:57:03]
Sierra Chart Engineering - Posts: 104368
Let us know what markets that you need data for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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