Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 00:44:12 +0000



Intraday metals data on rithmic not working

View Count: 1269

[2013-10-10 14:01:45]
User26467 - Posts: 1
Hi

I'm using rithmic though DD and can't get live intraday data for any of the metals.

I've tried GC, SI and HG.

All other products like energies, softs, grains etc work fine.

The error in the log says 'permission denied'.

Just wondering why that's the case.

Cheers
[2013-10-10 15:44:07]
Sierra Chart Engineering - Posts: 104368
Your broker will need to help you with the "permission denied" error. Provide them a copy of the specific lines in the Sierra Chart Window >> Show/Hide Message Log that show that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account