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Date/Time: Mon, 29 Apr 2024 07:41:02 +0000



Trail stop ceased after getting error message

View Count: 796

[2018-05-14 03:42:02]
User713273 - Posts: 409
Flagging orders waiting for service update. Account: No account specified  

Please advise
[2018-05-14 04:39:57]
Sierra Chart Engineering - Posts: 104368
That is not an error message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2018-05-14 04:59:59]
User713273 - Posts: 409
I currently run 500+ charts. I close the trade windows so that I can run this many charts. Have other users had inconsistencies when trade windows are closed in regards to a trail stop. I had an error message regarding 20% threshold on Friday. Any input on this?
[2018-05-14 05:08:23]
User713273 - Posts: 409
Here is the TAL

ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  HighDuringPosition  LowDuringPosition  Note
Order  2018-04-23 06:47:41.954  HEAR  Auto-trade: HEAR [M] 5 Min #155 | 3 | BuyEntry | | Formula: Buy Entry at row 3 is TRUE. | Bar start date-time: 2018-04-23 06:45:00.000 | Last: 4.73. Attached Order  2213    Trailing Stop    Sell  4.27    Pending Child-Client      DU1010273  Close  2212          
Order  2018-04-23 06:47:41.955  HEAR  Auto-trade: HEAR [M] 5 Min #155 | 3 | BuyEntry | | Formula: Buy Entry at row 3 is TRUE. | Bar start date-time: 2018-04-23 06:45:00.000 | Last: 4.73  2212    Market  42  Buy      Order Sent      DU1010273  Open            
Order  2018-04-23 06:47:42.294  HEAR  IB Open Order update  2212  68  Market  42  Buy      Open      DU1010273  Open            
Order  2018-04-23 06:47:42.433  HEAR  IB order fill (execution)  2212  68  Market  42  Buy      Filled  4.70  42  DU1010273  Open            
Order  2018-04-23 06:47:42.434  HEAR  Updated Internal Position Quantity to 42. Previous: 0                Unspecified      DU1010273              
Order  2018-04-23 06:47:42.436  HEAR  Modifying Attached Order from parent modification/fill. Parent ref. price: 4.70. New price: 4.23. Using new provided price. Requested Price: 4.23. Requested Quantity: 0  2213    Trailing Stop    Sell  4.27    Pending Modify      DU1010273  Close  2212  42        
Order  2018-04-23 06:47:42.437  HEAR  Order modified internally  2213    Trailing Stop    Sell  4.23    Pending Child-Client      DU1010273  Close  2212  42        
Order  2018-04-23 06:47:42.438  HEAR  Auto-sent child from parent fill  2213    Trailing Stop  42  Sell  4.23    Order Sent      DU1010273  Close  2212  42        
Order  2018-04-23 06:47:42.828  HEAR  IB Open Order update  2213  69  Trailing Stop  42  Sell  4.23    Open      DU1010273  Close  2212  42        
Order  2018-04-23 06:47:43.436  HEAR  Updated Service Position Quantity to 84                Unspecified      DU1010273              
Order  2018-04-23 06:47:51.438  HEAR  Synchronized Internal Position quantity to current Service Position quantity. New Internal Position quantity: 84                Unspecified      DU1010273              
Order  2018-04-23 06:48:04.312  HEAR  Updated Service Position Quantity to 127                Unspecified      DU1010273              
Order  2018-04-23 06:48:12.317  HEAR  Synchronized Internal Position quantity to current Service Position quantity. New Internal Position quantity: 127                Unspecified      DU1010273              
Order  2018-04-23 08:12:52.578  HEAR  IB order status update  2213  69  Trailing Stop  42  Sell  4.23    Canceled      DU1010273  Close  2212  127        
Order  2018-04-23 08:17:45.342  HEAR  Updated Service Position Quantity to 0                Unspecified      DU1010273              
Order  2018-04-23 08:17:53.576  HEAR  Synchronized Internal Position quantity to current Service Position quantity. New Internal Position quantity: 0                Unspecified      DU1010273              
Order  2018-04-25 06:37:01.485  HEAR  Updated Service Position Quantity to 1                Unspecified      U2095424              
Order  2018-04-25 06:37:16.187  HEAR  Synchronized Internal Position quantity to current Service Position quantity. New Internal Position quantity: 1                Unspecified      U2095424              
Order  2018-04-25 09:17:04.246  HEAR  Synchronized Internal Position quantity to current Service Position quantity. New Internal Position quantity: 0                Unspecified      U2095424
[2018-05-14 06:02:47]
Sierra Chart Engineering - Posts: 104368
What we see is that the order was canceled by Interactive Brokers:

Order 2018-04-23 08:12:52.578 HEAR IB order status update 2213 69 Trailing Stop 42 Sell 4.23 Canceled DU1010273 Close 2212 127

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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