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Direct MessagesDate/Time: Fri, 03 May 2024 16:41:06 +0000
disconnects
View Count: 799
| [2018-05-11 13:32:06] |
| zippyzip - Posts: 293 |
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is there a way to improve these disconnects from cqg , or do u recommend diff data , cause i have cqg on other platforms with no disconnects , i get about 10-20 a day ?
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| [2018-05-11 17:11:43] |
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This is explained here: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Also in the latest version there is Global Settings >> Data/Trade Service Settings >> Service Setting >>Use Non-Secure Connection For FIX Connection which can be enabled. See if enabling this, minimizes the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-11 17:13:09
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| [2018-05-14 14:53:20] |
| zippyzip - Posts: 293 |
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no no change at all wit that on true , what are my other options cause this is really bad and seems to be common on forum
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| [2018-05-14 19:02:18] |
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We see you are running a current version of Sierra Chart, so if there is a disconnect of the FIX connection the reconnection will be in the background. You should not really notice it. So therefore the disconnect must be occurring with the CQG Web API. This is the information we have available about this: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG You can contact your broker and have them move you to the Rithmic system instead of CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-17 13:24:05] |
| zippyzip - Posts: 293 |
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i narrowed it down to only when i have instance loaded , without it ill get maybe 1 all day , when i have and instance loaded over 25 easy
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| [2018-05-17 18:00:40] |
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We are not sure what you mean in post #5.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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