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Direct MessagesDate/Time: Sun, 28 Apr 2024 20:24:51 +0000
Trading DOM - Always on top
View Count: 1266
| [2018-05-11 07:40:27] |
| nicktrader - Posts: 665 |
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The option "Always on top" is always activated. After each start of the platform the option is still activated, but has no effect. Is there a way to have this option permanently activated? ==>> rev. 1743 Date Time Of Last Edit: 2018-05-11 07:40:55
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| [2018-05-11 08:22:27] |
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There definitively is not a problem with this in 1743 and that it has been confirmed right now. We do not know why you would have an issue. We can only assume it is a system-level issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-11 08:51:44] |
| nicktrader - Posts: 665 |
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I am sorry but what do you mean with "system-level"? I am using win10pro with its current update. Txs |
| [2018-05-11 20:35:04] |
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We mean this is an operating system level issue but what we would like you to do is to attach the Chartbook this is happening with and we will test it. Follow these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-12 08:23:43] |
| nicktrader - Posts: 665 |
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pls find attached... I do have the same problem when I open a new DOM |
 001 CL + DOM - SC.Cht - Attached On 2018-05-12 08:21:44 UTC - Size: 220.86 KB - 286 views |
| [2018-05-14 18:40:35] |
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When we opened the Chartbook you provided. There is one detached Trading DOM with number #7. It was set to be Always on Top and maintained that state. If you have a problem this is going to be a system issue and we have no idea what you can do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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