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problem to connect LMAX account

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[2018-05-10 07:44:06] #1 [Go To First Post]
KAYZER - Posts: 6
Hello, I'm writing because I have difficulties to connect my LMAX account. This morning it was ok but since 1 hour it doesn't run. Could you help me? please find my log below Reading Internal Order ID file. \| 2018-05-10 08:30:45 Reading Trade Orders file. \| 2018-05-10 08:30:45 Reading Trade Positions file. \| 2018-05-10 08:30:45 Listening on UDP port 22903. \| 2018-05-10 08:30:45 Software version: 1540 \| 2018-05-10 08:30:45 Uses New Spreadsheets \| 2018-05-10 08:30:45 Usage end date: 2019-02-12 \| 2018-05-10 08:30:45 Enabled for: Advanced Features. \| 2018-05-10 08:30:45 Enabled for: Sierra Chart Historical Data Service. \| 2018-05-10 08:30:45 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-05-10 08:30:45 Current selected Data/Trading service: LMAX Live Trading - DTC \| 2018-05-10 08:30:45 Chart Update Interval: 500 \| 2018-05-10 08:30:45 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) \| 2018-05-10 08:30:45 2018-05-10 15:30:55 Local computer time \| 2018-05-10 08:30:45 2018-05-10 07:30:55 Local computer time in UTC \| 2018-05-10 08:30:45 2018-05-10 08:30:55 Local computer time in SC Time Zone \| 2018-05-10 08:30:45 2018-05-10 07:30:48 Server time in UTC \| 2018-05-10 08:30:45 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2018-05-10 08:30:45 Program path: C:\SierraChart\ \| 2018-05-10 08:30:45 Data Files path: C:\SierraChart\Data\ \| 2018-05-10 08:30:45 OS Version Number: 6.2 \| 2018-05-10 08:30:45 Locale Setting: C \| 2018-05-10 08:30:45 Checking for new symbol settings for service code lmax \| 2018-05-10 08:30:45 HTTPS connection to www.sierrachart.com:443 (3) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:30:45 Symbol settings are up-to-date for lmax \| 2018-05-10 08:30:57 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:31:00 DTC Client (4) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:31:01 HTTPS connection to www.sierrachart.com:443 (3) \| Socket gracefully closed by remote side. \| 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) \| Received socket Close event \| 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) \| Initiating close of socket by core. \| 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) \| Closed. \| 2018-05-10 08:31:02 DTC Client (4) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:31:22 * DTC Client (4) \| Initiating close of socket by core. \| 2018-05-10 08:31:22 DTC Client (4) \| Closed. \| 2018-05-10 08:31:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:31:22 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:31:22 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:31:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:31:22 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:31:25 DTC Client (5) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:31:25 DTC Client (5) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:31:46 * DTC Client (5) \| Initiating close of socket by core. \| 2018-05-10 08:31:46 DTC Client (5) \| Closed. \| 2018-05-10 08:31:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:31:46 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:31:46 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:31:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:31:46 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:31:49 DTC Client (7) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:31:49 DTC Client (7) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:32:10 * DTC Client (7) \| Initiating close of socket by core. \| 2018-05-10 08:32:10 DTC Client (7) \| Closed. \| 2018-05-10 08:32:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:32:10 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:32:10 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:32:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:32:10 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:32:13 DTC Client (8) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:32:13 DTC Client (8) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:32:34 * DTC Client (8) \| Initiating close of socket by core. \| 2018-05-10 08:32:34 DTC Client (8) \| Closed. \| 2018-05-10 08:32:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:32:34 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:32:34 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:32:34 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:32:34 The above has been sent to support. \| 2018-05-10 08:32:35 * HTTP connection to www.sierrachart.com:80 (9) \| Creating socket. \| 2018-05-10 08:32:35 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm \| 2018-05-10 08:32:36 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:32:37 DTC Client (10) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:32:37 HTTP connection to www.sierrachart.com:80 (9) \| Socket gracefully closed by remote side. \| 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) \| Received socket Close event \| 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) \| Initiating close of socket by core. \| 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) \| Closed. \| 2018-05-10 08:32:40 DTC Client (10) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:32:58 * DTC Client (10) \| Initiating close of socket by core. \| 2018-05-10 08:32:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:32:58 DTC Client (10) \| Closed. \| 2018-05-10 08:32:58 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:32:58 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:32:58 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:32:58 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:33:01 DTC Client (12) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:33:01 DTC Client (12) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:33:22 * DTC Client (12) \| Initiating close of socket by core. \| 2018-05-10 08:33:22 DTC Client (12) \| Closed. \| 2018-05-10 08:33:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:33:22 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:33:22 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:33:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:33:22 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:33:25 DTC Client (13) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:33:25 DTC Client (13) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:33:46 * DTC Client (13) \| Initiating close of socket by core. \| 2018-05-10 08:33:46 DTC Client (13) \| Closed. \| 2018-05-10 08:33:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:33:46 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:33:46 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:33:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:33:46 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:33:49 DTC Client (15) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:33:49 DTC Client (15) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:34:10 * DTC Client (15) \| Initiating close of socket by core. \| 2018-05-10 08:34:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:34:10 DTC Client (15) \| Closed. \| 2018-05-10 08:34:10 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:34:10 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:34:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:34:10 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:34:13 DTC Client (16) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:34:13 DTC Client (16) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:34:34 * DTC Client (16) \| Initiating close of socket by core. \| 2018-05-10 08:34:34 DTC Client (16) \| Closed. \| 2018-05-10 08:34:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:34:34 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:34:34 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:34:34 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:34:34 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:34:37 DTC Client (17) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:34:37 DTC Client (17) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:34:58 * DTC Client (17) \| Initiating close of socket by core. \| 2018-05-10 08:34:58 DTC Client (17) \| Closed. \| 2018-05-10 08:34:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:34:58 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:34:58 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:34:58 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:34:58 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:35:01 DTC Client (19) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:35:01 DTC Client (19) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:35:22 * DTC Client (19) \| Initiating close of socket by core. \| 2018-05-10 08:35:22 DTC Client (19) \| Closed. \| 2018-05-10 08:35:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:35:22 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:35:22 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:35:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:35:22 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:35:25 DTC Client (20) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:35:25 File >> Disconnect selected. \| 2018-05-10 08:35:32 DTC Client (20) \| Initiating close of socket by core. \| 2018-05-10 08:35:32 DTC Client (20) \| Closed. \| 2018-05-10 08:35:32 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:35:32 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:36:32 DTC Client (22) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:36:32 DTC Client (22) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:36:53 * DTC Client (22) \| Initiating close of socket by core. \| 2018-05-10 08:36:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:36:53 DTC Client (22) \| Closed. \| 2018-05-10 08:36:53 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:36:53 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:36:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:36:53 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:36:56 DTC Client (24) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:36:56 DTC Client (24) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:37:17 * DTC Client (24) \| Initiating close of socket by core. \| 2018-05-10 08:37:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:37:17 DTC Client (24) \| Closed. \| 2018-05-10 08:37:17 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:37:17 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:37:17 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:37:17 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:37:20 DTC Client (25) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:37:20 DTC Client (25) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:37:41 * DTC Client (25) \| Initiating close of socket by core. \| 2018-05-10 08:37:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:37:41 DTC Client (25) \| Closed. \| 2018-05-10 08:37:41 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:37:41 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:37:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:37:41 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:37:44 DTC Client (26) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:37:44 DTC Client (26) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:38:05 * DTC Client (26) \| Initiating close of socket by core. \| 2018-05-10 08:38:05 DTC Client (26) \| Closed. \| 2018-05-10 08:38:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:38:05 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:38:05 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:38:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:38:05 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:38:08 DTC Client (28) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:38:08 DTC Client (28) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:38:29 * DTC Client (28) \| Initiating close of socket by core. \| 2018-05-10 08:38:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:38:29 DTC Client (28) \| Closed. \| 2018-05-10 08:38:29 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:38:29 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:38:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:38:29 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:38:32 DTC Client (29) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:38:32 DTC Client (29) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:38:53 * DTC Client (29) \| Initiating close of socket by core. \| 2018-05-10 08:38:53 DTC Client (29) \| Closed. \| 2018-05-10 08:38:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:38:53 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:38:53 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:38:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:38:53 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:38:56 DTC Client (31) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:38:56 DTC Client (31) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:39:17 * DTC Client (31) \| Initiating close of socket by core. \| 2018-05-10 08:39:17 DTC Client (31) \| Closed. \| 2018-05-10 08:39:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:39:17 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:39:17 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:39:17 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:39:17 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:39:20 DTC Client (32) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:39:20 DTC Client (32) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:39:41 * DTC Client (32) \| Initiating close of socket by core. \| 2018-05-10 08:39:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:39:41 DTC Client (32) \| Closed. \| 2018-05-10 08:39:41 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:39:41 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:39:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:39:41 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:39:44 DTC Client (33) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:39:44 DTC Client (33) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:40:05 * DTC Client (33) \| Initiating close of socket by core. \| 2018-05-10 08:40:05 DTC Client (33) \| Closed. \| 2018-05-10 08:40:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-05-10 08:40:05 To prevent further connection attempts, select 'File >> Disconnect'. \| 2018-05-10 08:40:05 LMAX Live Trading - DTC \| Disconnected. \| 2018-05-10 08:40:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-05-10 08:40:05 LMAX Live Trading - DTC \| Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 \| 2018-05-10 08:40:08 DTC Client (35) \| Creating socket. Using TLS 1.2. \| 2018-05-10 08:40:08

[2018-05-10 08:41:00] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: DTC Client (33) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2018-05-10 08:40:05 * DTC Client (33) \| Initiating close of socket by core. \| 2018-05-10 08:40:05 Are you running any kind of firewall or other security software on your computer, other than the Windows firewall? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-10 08:41:16

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