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Date/Time: Sat, 20 Apr 2024 04:06:52 +0000



ZenFire Profit/Loss Calculations on CLX

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[2013-10-09 15:59:58]
Viacheslav Malafeev - Posts: 88
Hi,
My profit/loss settings for CLX3-NYMEX are incorrect. I followed every step from here http://www.sierrachart.com/index.php?l=doc/helpdetails77.html,
but it doesn't change anything.

Here's what I get on Trade Activity Log: http://screencast.com/t/fzQQSIfy0MdS

Other symbols (e.g. CLV3-NYMEX) display profit/loss correctly.

Also, it affects quoting this symbol when trading from CTS T4 service (I usually trade with CTS, but use Zenfire datafeed as a source).

Many thanks!

V.


Date Time Of Last Edit: 2013-10-09 16:02:00
[2013-10-10 09:31:48]
Viacheslav Malafeev - Posts: 88
Any ideas??
[2013-10-10 15:57:10]
Sierra Chart Engineering - Posts: 104368
We have been thinking about this. The Symbol settings look correct for the symbol.

Go to Trade >> Trade Activity Log >> Trade Activity. Select Edit >> Refresh Log. And uncheck Use Commission. Press Apply. Check the Trades again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-10 19:00:50
[2013-10-10 17:44:24]
Viacheslav Malafeev - Posts: 88
Strangely enough, it started to work fine even without unchecking Use Comission. All I had to do was reboot my computer and restart SC.
[2013-10-10 18:59:57]
Sierra Chart Engineering - Posts: 104368
Restarting your computer was not necessary. We can see why a restart of Sierra Chart was needed and we will solve that problem with the new release coming out today. You should only have to do Edit >> Refresh Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-10 19:00:10

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